Clarea Posted February 24, 2018 #26 Share Posted February 24, 2018 God, I hope not! I absolutely love San Juan AND the Jewel... What do you think would replace it? And what bad press do you mean? If Jewel is replaced in San Juan, it's very hard to say what would replace it. I know Serenade used to do the San Juan runs, but I don't see the logic in replacing one Radiance class ship with another. Link to comment Share on other sites More sharing options...
sndral Posted February 24, 2018 #27 Share Posted February 24, 2018 If IT thinks the problem will be fixed in a day or two doesn’t that suggest a tech issue (not that Royal ever has tech issues, right?) rather than an itinerary change? Link to comment Share on other sites More sharing options...
Clarea Posted February 24, 2018 #28 Share Posted February 24, 2018 If IT thinks the problem will be fixed in a day or two doesn’t that suggest a tech issue (not that Royal ever has tech issues, right?) rather than an itinerary change? That's what it sounds like to me. Link to comment Share on other sites More sharing options...
LucasLounger1 Posted February 24, 2018 #29 Share Posted February 24, 2018 That's what it sounds like to me. Bob, you're giving me hope! Link to comment Share on other sites More sharing options...
Clarea Posted February 24, 2018 #30 Share Posted February 24, 2018 Bob, you're giving me hope! I don't know what's going on, but whatever it is, the info we have does not seem to fit anything we've seen before. Link to comment Share on other sites More sharing options...
Beachammo Posted February 24, 2018 #31 Share Posted February 24, 2018 That's what it sounds like to me.My salespeople use to blame IT for all the issues when talking to customers. lol The first post that Royal's Facebook rep sent me stated that my April TA cruise showed cancelled. The cruise is still showing in "my cruises" on Royal's site. Sent from my VS995 using Tapatalk Link to comment Share on other sites More sharing options...
LucasLounger1 Posted February 24, 2018 #32 Share Posted February 24, 2018 The TA still shows in 'my cruises' as well. I see the return leg in the fall is still open for sales,. Link to comment Share on other sites More sharing options...
Clarea Posted February 25, 2018 #33 Share Posted February 25, 2018 My salespeople use to blame IT for all the issues when talking to customers. lol The first post that Royal's Facebook rep sent me stated that my April TA cruise showed cancelled. The cruise is still showing in "my cruises" on Royal's site. I can't believe they ask if you want to book a cruise when you are trying to figure out if you just got screwed by Royal.:rolleyes: Link to comment Share on other sites More sharing options...
Beachammo Posted February 25, 2018 #34 Share Posted February 25, 2018 I can't believe they ask if you want to book a cruise when you are trying to figure out if you just got screwed by Royal.:rolleyes:I thought that was pretty ridiculous too. I didn't know you could book a cruise on Facebook. We'll see what happens?? Sent from my VS995 using Tapatalk Link to comment Share on other sites More sharing options...
ridethepony Posted February 25, 2018 #35 Share Posted February 25, 2018 I am on the Jewel right now waiting to get off and I had tried to book at the NextCruise desk the JOTS for same week in Feb 2019 and was told by agent that the Jewel is not sailing out of San Juan in 2019 and will be replaced by the Freedom Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Clarea Posted February 25, 2018 #36 Share Posted February 25, 2018 I am on the Jewel right now waiting to get off and I had tried to book at the NextCruise desk the JOTS for same week in Feb 2019 and was told by agent that the Jewel is not sailing out of San Juan in 2019 and will be replaced by the Freedom I thought Freedom was considered to be replacing Adventure. Link to comment Share on other sites More sharing options...
RoyalFan2011 Posted February 25, 2018 #37 Share Posted February 25, 2018 I had been looking at a March 2019 cruise on the Jewel and planning on booking it this week. Love the Jewel and departing from San Juan. Will be really sad if this is no longer an option. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Beachammo Posted February 25, 2018 #38 Share Posted February 25, 2018 I thought Freedom was considered to be replacing Adventure.Maybe Freedom is enough capacity for the demand Royal is experiencing out of San Juan?? Would be easy for Royal to move the 2019 booked Jewelers to the Freedom with most being okay with the extra OBC and price protection. Then have the TA leave from Jewel's new port. Sent from my VS995 using Tapatalk Link to comment Share on other sites More sharing options...
Clarea Posted February 25, 2018 #39 Share Posted February 25, 2018 Maybe Freedom is enough capacity for the demand Royal is experiencing out of San Juan?? Would be easy for Royal to move the 2019 booked Jewelers to the Freedom with most being okay with the extra OBC and price protection. Then have the TA leave from Jewel's new port. I suppose this could be the situation, we shall see. However, over the past 10 years or so, whenever I looked at Serenade/Jewel pricing compared to Adventure, they seemed to be getting much higher prices (at least for the JS) for the Radiance class ship than for Adventure. Maybe the onboard spending was different, who knows. It just seems like the demand has supported both of those ships for a long time at prices that were not low, at least at the times we were looking. Link to comment Share on other sites More sharing options...
Beachammo Posted February 25, 2018 #40 Share Posted February 25, 2018 I suppose this could be the situation, we shall see. However, over the past 10 years or so, whenever I looked at Serenade/Jewel pricing compared to Adventure, they seemed to be getting much higher prices (at least for the JS) for the Radiance class ship than for Adventure. Maybe the onboard spending was different, who knows. It just seems like the demand has supported both of those ships for a long time at prices that were not low, at least at the times we were looking.A quick glance of 7 day cruises to the Caribbean between January - April 2019 does show Freedom costing more than cruises leaving Galveston/New Orleans. About the same ( +/- $100 PP) as those leaving south Florida. Tampa, Baltimore, and Oasis class show higher. Would love to see Jewel do a short South American tour. Sent from my VS995 using Tapatalk Link to comment Share on other sites More sharing options...
Wrh2016 Posted February 25, 2018 #41 Share Posted February 25, 2018 Ugh! We are on the 2-9-19 Jewel sailing and snagged a great aft cabin for a great price. Hoping it’s not cancelled, but I get the feeling it is. [emoji20] Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
dsvd79 Posted February 25, 2018 #42 Share Posted February 25, 2018 We are on the 2-2-19 sailing for my 40th Birthday. I hope it is still going on. I might need to look at other alternatives. Link to comment Share on other sites More sharing options...
bigairboarder44 Posted February 25, 2018 #43 Share Posted February 25, 2018 This suspense is killing me! Link to comment Share on other sites More sharing options...
Peachy59 Posted February 25, 2018 #44 Share Posted February 25, 2018 We have Jewel booked for April 20th, 2019. Still not showing up to book but still showing up in my cruises. Link to comment Share on other sites More sharing options...
LucasLounger1 Posted February 25, 2018 #45 Share Posted February 25, 2018 The latest response from Royal Sent from my VS995 using Tapatalk Nothing so far, I am assuming. I've certainly heard nothing. Link to comment Share on other sites More sharing options...
dsvd79 Posted February 25, 2018 #46 Share Posted February 25, 2018 I also messaged Royal Caribbean, and the department that handles this is not working today. She said she will reach out to me tomorrow Link to comment Share on other sites More sharing options...
jled Posted February 25, 2018 Author #47 Share Posted February 25, 2018 I ended up booking Celebrity Equinox out of Miami on Feb 2. I'll save on airfare now and can see my daughter for a few days before...I am not a huge fan of the Freedom.. I've been on the Independence and the Freedom and I hate the promenade area..I feel like its too much " inside" space.. Link to comment Share on other sites More sharing options...
Beachammo Posted February 25, 2018 #48 Share Posted February 25, 2018 Nothing so far, I am assuming. I've certainly heard nothing.Nothing.... My post is on Royal's Facebook page. You can add your frustration to my post if you like. Sent from my VS995 using Tapatalk Link to comment Share on other sites More sharing options...
bigairboarder44 Posted February 26, 2018 #49 Share Posted February 26, 2018 Nothing.... My post is on Royal's Facebook page. You can add your frustration to my post if you like. Sent from my VS995 using Tapatalk I've done so... hopefully we get somewhere tomorrow. Link to comment Share on other sites More sharing options...
Beachammo Posted February 26, 2018 #50 Share Posted February 26, 2018 I've done so... hopefully we get somewhere tomorrow.Hopefully Sent from my VS995 using Tapatalk Link to comment Share on other sites More sharing options...
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