Homestyle Posted July 15, 2018 #1 Share Posted July 15, 2018 Hi, anyone had experience of the Unlimited Photo package. We have just returned from a wonderful family trip on the Reflection, disembarked on Monday 9th July. We had pre-purchased the package and made great use of it on-board, for out three generational trip to celebrate my father-in-laws 80th birthday. We came off with about 100 beautiful photos! We were advised on-board that we would receive an email within four days of leaving the ship, with a link to an online application to manage and have access to the digital prints for a further 30 day period. We have still not received the code and I am conscience that we are now eating into our 30 days. Has anyone had any experience of this or know who I need to contact to chase up on the code? Link to comment Share on other sites More sharing options...
bigbenboys Posted July 15, 2018 #2 Share Posted July 15, 2018 We used this service a number of years ago. Check out the pdf. copyright_release.pdf Link to comment Share on other sites More sharing options...
sydsmom2034 Posted July 15, 2018 #3 Share Posted July 15, 2018 I've always gotten something on the ship that was a link to the online pictures (it was a cd that had the copyright release and then a way to get my pictures) Link to comment Share on other sites More sharing options...
Queen of Oakville Posted July 16, 2018 #4 Share Posted July 16, 2018 Disembarked Summit on July 8th, and by 2:05 pm on the 8th i'd received my link to download photos. If you haven't received it yet, I would contact them! The email came from ourcruisephotos.com I was asked SEVERAL times to verify my email address. Perhaps there was an error when your email address was written or how it was recorded in their system. Link to comment Share on other sites More sharing options...
bluemoonrising Posted July 16, 2018 #5 Share Posted July 16, 2018 Thanks for your replies. Yes, worried about the email address given......not good to ask a lady after two chocolate Martinis. I've email them and awaiting there response. ;p;p;p Link to comment Share on other sites More sharing options...
Queen of Oakville Posted July 16, 2018 #6 Share Posted July 16, 2018 I've always gotten something on the ship that was a link to the online pictures (it was a cd that had the copyright release and then a way to get my pictures) No more CDs, now you get an email with a link to download your photos. Link to comment Share on other sites More sharing options...
rmorita Posted July 17, 2018 #7 Share Posted July 17, 2018 Could someone please post the email address to contact the photo company? I've checked my emails and did not receive a link. I walked off the Millennium with my printed photos, but no download link was provided. Thanks. Link to comment Share on other sites More sharing options...
bluemoonrising Posted July 18, 2018 #8 Share Posted July 18, 2018 Hi, I've heard back via this email link, they said there contacting the ship and will get back to me. http://support.ourcruisephotos.com/ I'll let you know what happens and when. Link to comment Share on other sites More sharing options...
atgatari Posted July 20, 2018 #9 Share Posted July 20, 2018 Hi I was on the Summit for the June 3rd cruise. I had the same problem as you so I called Celebrity about the problem. They contacted the Photo studio service and within minutes I received the link to the photos. Link to comment Share on other sites More sharing options...
bluemoonrising Posted July 20, 2018 #10 Share Posted July 20, 2018 They emailed yesterday and said I would have it by the end of the day.... Still waiting. I'll try Celebrity if it's not come by Monday. Link to comment Share on other sites More sharing options...
rmorita Posted July 20, 2018 #11 Share Posted July 20, 2018 I received my email and link from ourcruisephotos.com this morning for our Millennium trip that ended on July 13. The email stated that they try to process within 4 days, but was slightly delayed. I happened to send an email to Celebrity to inquire about it just yesterday. It was coincidence that I got the link today, but Celebrity did do a good job of following up on my inquiry. In the end, I told them to disregard my request. Link to comment Share on other sites More sharing options...
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