nigelc Posted April 21, 2018 #1 Share Posted April 21, 2018 We had a code Bravo today on Explorer - a fire in the main kitchen closed the main dinning room. No one was hurt but when such problems occur you can tell that Regent go the extra mile to ensure everyone on board is not only safe but their holiday continues without a problem. The staff worked extremely hard to ensure the other restaurants catered for the guests who otherwise would have used the main dining room. The captain and other officer's were in all the restaurants ensuring guests were happy and knew what was happening. Overall, a big thank you to all the hard working crew of the Explorer - extremely professional at all times. Link to comment Share on other sites More sharing options...
RJ2002 Posted April 21, 2018 #2 Share Posted April 21, 2018 Sorry to hear about the incident but above all, glad that everyone is safe. Kudos to Regent for its handling of the situation. Link to comment Share on other sites More sharing options...
Bellaggio Cruisers Posted April 21, 2018 #3 Share Posted April 21, 2018 So happy that all are safe and that Regent crew and staff handled this incident so professionally! Link to comment Share on other sites More sharing options...
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