Rare uktog Posted January 10, 2018 #1 Share Posted January 10, 2018 Having disembarked on Sunday I’ve been looking out for the post cruise paperwork of my final account and more importantly the survey as I’ve commendations and feedback I want to give. So far nothing, I’ve checked spam box etc and I know Azamara had my correct email address. Has something gone wrong with sending this out. I’m still travelling so can’t wait until I reach home to sort this out within the 7 days. Given the balance of feedback will certainly be in the positive territory it will be a shame if I cannot have that recognition included. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
nanazsun Posted January 10, 2018 #2 Share Posted January 10, 2018 I never received mine and now that I realized that, I don’t know if I can remember the staff we’d like to praise. Going forward, what should I do if I don’t get it in a week or two weeks? How long should I wait and with whom should I talk if I don’t get it? We’re back on for two more cruises in 2018, so obviously we love Azamara. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rare uktog Posted January 10, 2018 Author #3 Share Posted January 10, 2018 In the past we got it within 4 hours of disembarking and had seven days to respond Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
roaming_kiwi58 Posted January 10, 2018 #4 Share Posted January 10, 2018 We also disembarked Journey on Sunday and have not received the survey either. On previous cruises we have always received them the day we disembarked. We would also like to provide feedback! Link to comment Share on other sites More sharing options...
roaming_kiwi58 Posted January 11, 2018 #5 Share Posted January 11, 2018 Have just received our feedback surveys for our Journey sailing, which finished 7 January, to be completed by 17 January. Link to comment Share on other sites More sharing options...
marinaro44 Posted January 11, 2018 #6 Share Posted January 11, 2018 Just received our survey for Quest's cruise ending January 4. Link to comment Share on other sites More sharing options...
Cowboy Ranger Posted January 11, 2018 #7 Share Posted January 11, 2018 just today got the survey for the Journey cruise that ended Jauary 7 and it expires the 17th Link to comment Share on other sites More sharing options...
Rare uktog Posted January 11, 2018 Author #8 Share Posted January 11, 2018 Yes it’s just popped into our mailbox-must be being issued later than it used to which makes sense as it allows more guests to get home before the time clock runs out Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Trend Posted January 15, 2018 #9 Share Posted January 15, 2018 Yes ours came 5 days after disembarkation from Journey in Asia. Link to comment Share on other sites More sharing options...
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