Celebrity Phone Numbers

[Denny01]

After seeing a post with a Celebrity phone number for assistance, I thought it might be nice to share the number I have and ask others to also share. So here are the numbers I know about:

 

There are three numbers to reach Celebrity Travel Agents:

800-647-2251

888-305-9153

888-859-7692

New Reservations ext 3

Existing Reservations ext 4

M-F 8am-Midnight

Weekend 10am-8pm

 

Captains Club

800-660-0654

M-F 9am-11pm

Weekend 10am-8pm

 

800-242-6374

Ordering Gifts ext 1

Dining Room Questions ext 2

 

800-722-5941

Shore Excursions ext 1

Specialty Restaurants ext 2

Drink Packages ext 2

General Website ext 3

Assist Existing Reserve ext 4

 

Order Brochures

800-235-3274

 

Choice Air

800-533-7803

New ext 1

Existing ext 2

 

Shore-to-Ship Calls

877-266-1020

 

Access Dept - Special Needs

866-592-7225

 

Special Needs - Private Co

800-513-4515

 

Care Vacation - Private Co provides oxy and other med/special needs

877-478-7827

 

Group Bookings (8+ SRs)

888-727-4907

 

OnLine Check-In

877-200-2897

 

800-256-6649

Day of Cruise Travel Assist ext 1

Lost Luggage ext 2

Lost and Found ext 2

 

Corporate

800-256-6649

 

Please add your POC info or let me know if there are errors here.

 

Den

[dzcruisers]

Thanks, Denny. Just printed that.

 

Click on the 1 and you will have a single copy to print.

Edited April 15, 2011 by dzcruisers

[Denny01]

Wow, didn't known about selecting the post number to get a single post. Neat.

 

Den

[lrn376]

Denny01, Many thanks for the phone listing.

[lrn376]

dzcruisers, thanks for the "tip" on getting a single copy. Very cool.

[HUNKY]

Captains Club

800-660-0654 This is WRONG!

 

The correct number is

 

800-760-0654

[Denny01]

Captains Club

800-660-0654 This is WRONG!

 

The correct number is

 

800-760-0654

Oops, Dislexia setting in again! Yours is the right number. And I looked at those numbers over and over, and typed it into a documnet and pasted it in to not make errors.

 

thanks for the fix - No need to yell.

 

Den

Edited April 15, 2011 by Denny01

[Denny01]

here is the listed properly updated. thanks again Hunky:

 

There are three numbers to reach Celebrity Travel Agents:

800-647-2251

888-305-9153

888-859-7692

New Reservations ext 3

Existing Reservations ext 4

M-F 8am-Midnight

Weekend 10am-8pm

 

Captains Club

800-760-0654

M-F 9am-11pm

Weekend 10am-8pm

 

800-242-6374

Ordering Gifts ext 1

Dining Room Questions ext 2

 

800-722-5941

Shore Excursions ext 1

Specialty Restaurants ext 2

Drink Packages ext 2

General Website ext 3

Assist Existing Reserve ext 4

 

Order Brochures

800-235-3274

 

Choice Air

800-533-7803

New ext 1

Existing ext 2

 

Shore-to-Ship Calls

877-266-1020

 

Access Dept - Special Needs

866-592-7225

 

Special Needs - Private Co

800-513-4515

 

Care Vacation - Private Co provides oxy and other med/special needs

877-478-7827

 

Group Bookings (8+ SRs)

888-727-4907

 

OnLine Check-In

877-200-2897

 

800-256-6649

Day of Cruise Travel Assist ext 1

Lost Luggage ext 2

Lost and Found ext 2

 

Corporate

800-256-6649

 

Please add your POC info or let me know if there are errors here.

 

Den

[PartyAllDaTyme]

Oops, Dislexia setting in again! Yours is the right number. And I looked at those numbers over and over, and typed it into a documnet and pasted it in to not make errors.

 

Thanks for posting the list!

 

FYI, and you might already be aware of this, dyslexia is the condition where an affected individual transposes numbers and letters, so it would have been dyslexic if you had typed 670 instead of 760. DW has it.

 

The real reason I mention this is so I can tell one of my favorite jokes--

 

Did you hear about the dyslexic agnostic insomniac?

He lies awake in bed all night, wondering if there really is a Dog.

 

:D:D:D

Edited April 15, 2011 by PartyAllDaTyme
Thanks for posting the list!

[dmk]

Thanks Den:)

Would you have the number of the Resolutions Department?

[Denny01]

Thanks Den:)

 

Would you have the number of the Resolutions Department?

realize you aren't listing what issue you have, but here are a few resolutions numbers, but they have to do with buying stuff:

 

We partner with many fine vendors in order to bring you the best vacation experience possible. In order to provide specialized support, specific to your purchase, please locate the corresponding vendor information below. They will be happy to assist you with your questions or concerns and are typically able to respond with a resolution within 5 – 7 business days.

 

a) For all inquires regarding artwork purchased onboard, please contact:

Park West Gallery

29469 Northwestern Hwy.

Southfield, Michigan 48034

(800) 521-9654

website: Park West Gallery

 

b) For all inquiries regarding purchases made in the gift shops onboard all Celebrity ships except Celebrity Solstice, please contact:

Starboard Cruise Services, Inc.

8034 NW 14th St.

Miami, FL 33126

(800) 540-4785

website: Starboard Cruise Services

 

For all inquiries regarding purchases made in the gift shops onboard Celebrity Solstice, please contact:

Harding Brothers USA

110 East Broward Blvd, Suite 1707

Fort Lauderdale, FL 33301

(954) 315-3807 Office

(877) 930-0006 Toll Free

 

c) For all inquires regarding salon or spa service purchase, please contact: Steiner Beauty Products, Inc.

5350 NW 35th Terrace

Suite 100

Fort Lauderdale, FL 33309

(800) 423-5293

 

d) For all inquires regarding onboard photos, Cruise in Review videos, or copyright photo releases please contact:

Image Photo

2085 NW 87th Ave.

Suite A

Miami, FL 33126

(800) 772-3470

website: The Image Group

 

For all inquiries regarding purchases made in a port of call at one of the stores recommended by Celebrity Cruises, please contact:

Onboard Media

1691 Michigan Ave.

Suite 600

Miami Beach, FL 33139

(305) 673-0400

website: Onboard Media

 

Don't have one for Resolutions with Celebrity itself. Might be smart to start with the Corporate Number which I think is good for post-cruise issues.

 

Den

[Denny01]

Thanks for posting the list!

 

FYI, and you might already be aware of this, dyslexia is the condition where an affected individual transposes numbers and letters, so it would have been dyslexic if you had typed 670 instead of 760. DW has it.

 

The real reason I mention this is so I can tell one of my favorite jokes--

 

Did you hear about the dyslexic agnostic insomniac?

He lies awake in bed all night, wondering if there really is a Dog.

 

:D:D:D

 

that's funny! I blame everything on being Dyslexic (spelled it right this time?), and you're right, I'd switch the numbers....so now I'll blame my fatfingers and not really looking at what I typed!!

 

Den

[dzcruisers]

Thanks Den:)

 

Would you have the number of the Resolutions Department?

 

Not Den, but when I had to call them recently I called the Captain's club and asked for resolutions.

[kat228]

Which number can I leave with my folks in case they need to reach us onboard for an emergency?

[Denny01]

Which number can I leave with my folks in case they need to reach us onboard for an emergency?

 

The shore-to-ship number listed below. It's not cheap, I think $10/min or so, so yup, good for emergencies.

 

Den

[Wylie Coyote]

The Forum managers should make this info a sticky

[dmk]

Not Den, but when I had to call them recently I called the Captain's club and asked for resolutions.

 

Same with me:). That's why I was wondering if Den knew the direct number.

[HUNKY]

OP, sorry, didn't mean to yell!

 

Just wanted to be sure someone didn't write down the wrong number and be surprised later.

[kat228]

The shore-to-ship number listed below. It's not cheap, I think $10/min or so, so yup, good for emergencies.

 

Den

 

Thanks...I read it initially as "ship to shore" which looking back doesn't really make a whole lot of sense!!

[$hip$hape]

On 4/15/2011 at 6:17 PM, Wylie Coyote said:

The Forum managers should make this info a sticky

Celebrity Phone Numbers

Now, in 2019,

Is there an update to this thread?

Edited January 7, 2019 by $hip$hape

[$hip$hape]

On 1/7/2019 at 12:37 PM, $hip$hape said:

Celebrity Phone Numbers

Now, in 2019,

Is there an update to this thread?

I found a number that family can call Celebrity Ships ,

 in case of emergency 877-266-1020 (?)

Just wonder if it works.

Edited January 17, 2019 by $hip$hape