romandog Posted February 19, 2012 #1 Share Posted February 19, 2012 Does anyone have any idea why i would be unable to print my e-docs? We are 49 days out and my SIL is able to, and many people on my roll call said they already have printed there's.:confused: We are on the Dawn sailing April 8th. It just says we will let you know when your documents are ready to print. Am i doing something wrong? I hate this new web site. It is so not user friendly. Link to comment Share on other sites More sharing options...
gma_pat Posted February 19, 2012 #2 Share Posted February 19, 2012 We are sailing on 15th April and got our e-docs about 2 weeks ago. Others on our roll call just got access yesterday. I have also seen this on other cruises. So don't worry too much. Enjoy! Link to comment Share on other sites More sharing options...
blendedmemory Posted February 19, 2012 #3 Share Posted February 19, 2012 I am sailing March 24th on Epic and just got access to mine about a week ago. I wouldn't worry. :) Link to comment Share on other sites More sharing options...
marelind Posted February 19, 2012 #4 Share Posted February 19, 2012 Could it have to do with having been booked through a TA? Have you logged onto My NCL and completed your on line check in (emergency contact info, passport number, etc.)? Have you logged onto My NCL to get them? Have you called and spoken to someone at NCL? These are the steps I would take. We are 69 days out and just got ours last night. Link to comment Share on other sites More sharing options...
romandog Posted February 19, 2012 Author #5 Share Posted February 19, 2012 We did book thru a TA, and online check in has been completed for a long time, and it shows as completed, and i have signed into my NCL to try to print them to no avail. Link to comment Share on other sites More sharing options...
njhorseman Posted February 19, 2012 #6 Share Posted February 19, 2012 We did book thru a TA, and online check in has been completed for a long time, and it shows as completed, and i have signed into my NCL to try to print them to no avail. If you booked through a TA you could have been folded into a group booking, even if you weren't told that by the TA. The edocs for groups are typically not available until 30 days prior to the cruise. If that's not the case, sometimes there's a technical systems problem that has to be corrected. You can call NCL tech support at 1.866.625.1160 to check on that. Link to comment Share on other sites More sharing options...
romandog Posted February 19, 2012 Author #7 Share Posted February 19, 2012 Thanks. I know it is not a group booking thing as my SIL used the same TA and our reservations are linked, and hers are ready. I will give it another week or 2 to see, and if not i will then call my TA. Link to comment Share on other sites More sharing options...
NMLady Posted February 19, 2012 #8 Share Posted February 19, 2012 Does anyone have any idea why i would be unable to print my e-docs? We are 49 days out and my SIL is able to, and many people on my roll call said they already have printed there's.:confused: We are on the Dawn sailing April 8th. It just says we will let you know when your documents are ready to print. Am i doing something wrong? I hate this new web site. It is so not user friendly. Are you doing your air through NCL? If so, your eDocs might not be ready until they've booked the individual names with the airline. Sometimes, folks with cruise air don't have eDocs until much closer to leaving because of waiting for the flight arrangements. Link to comment Share on other sites More sharing options...
Buford T Justiice Posted February 19, 2012 #9 Share Posted February 19, 2012 Check to make sure that NCL hasn't changed the "terms & conditions" and requires that you re-check acceptance of the new terms & conditions. Link to comment Share on other sites More sharing options...
Davechipp74 Posted February 19, 2012 #10 Share Posted February 19, 2012 Does anyone have any idea why i would be unable to print my e-docs? We are 49 days out and my SIL is able to, and many people on my roll call said they already have printed there's.:confused: We are on the Dawn sailing April 8th. It just says we will let you know when your documents are ready to print. Am i doing something wrong? I hate this new web site. It is so not user friendly. i have no idea im just hear to say my e-docs became available today :p:rolleyes: Link to comment Share on other sites More sharing options...
SissasMomE Posted February 20, 2012 #11 Share Posted February 20, 2012 Does anyone have any idea why i would be unable to print my e-docs? We are 49 days out and my SIL is able to, and many people on my roll call said they already have printed there's.:confused: We are on the Dawn sailing April 8th. It just says we will let you know when your documents are ready to print. Am i doing something wrong? I hate this new web site. It is so not user friendly. Did you complete your pre-registration? It won't let you print them, if you're not fully registered. Link to comment Share on other sites More sharing options...
sadiecat Posted February 20, 2012 #12 Share Posted February 20, 2012 We are sailing 4/7 on the Epic and received ours last week. Link to comment Share on other sites More sharing options...
DeWSkog Posted February 20, 2012 #13 Share Posted February 20, 2012 We are on the Star 4/29 and received our e-docs yesterday. 70 days out. Time to pack. :D Registation online is necessary prior printing e-docs as others have said. Link to comment Share on other sites More sharing options...
Groovey Posted February 20, 2012 #14 Share Posted February 20, 2012 I'm on the same Dawn sailing as the OP and am unable to access edocs. Link to comment Share on other sites More sharing options...
True Brit Posted February 20, 2012 #15 Share Posted February 20, 2012 We are on the Dawn sailing 28March 2012, and cannot access our edocs yet either. Booked through TA in UK, don't know if that makes a difference. Link to comment Share on other sites More sharing options...
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