rutgersgirl27 Posted February 29, 2012 #1 Share Posted February 29, 2012 Hi all. I am going on a cruise with my friends, and we were offered an upgrade. My friend who booked the reservation meant to surprise us with this. I meant to surprise them with some food/drink gifts. I will not be able to call Carnival in time because of work. Is it safe to assume that my gifts will arrive, even though the room changed? Link to comment Share on other sites More sharing options...
5waldos Posted February 29, 2012 #2 Share Posted February 29, 2012 Uh- if you have time to post the question why wouldn't you have time to call Carnival- they answer 24/7 I believe. Although I suspect things would get there anyway- why not call and get it arranged? Link to comment Share on other sites More sharing options...
rutgersgirl27 Posted February 29, 2012 Author #3 Share Posted February 29, 2012 Uh- if you have time to post the question why wouldn't you have time to call Carnival- they answer 24/7 I believe. Although I suspect things would get there anyway- why not call and get it arranged? the phone number for customer service said until 6pm. I'll try the main line though. Thanks. I know it's a bit silly, it's just one of those things where you want everything to go perfectly. Link to comment Share on other sites More sharing options...
lady_cruiser Posted February 29, 2012 #4 Share Posted February 29, 2012 Play it safe and call just in case one department (upgrade, for example) doesn't know what the other department (gifts and bon voyage) has attached to your booking. Link to comment Share on other sites More sharing options...
amysb Posted February 29, 2012 #5 Share Posted February 29, 2012 Hi all. I am going on a cruise with my friends, and we were offered an upgrade. My friend who booked the reservation meant to surprise us with this. I meant to surprise them with some food/drink gifts. I will not be able to call Carnival in time because of work. Is it safe to assume that my gifts will arrive, even though the room changed? We changed cabins after I had ordered decorations from Bon Voyage. I called to let them know, and they already had the new cabin info. They link to your booking number, I was told. Link to comment Share on other sites More sharing options...
5waldos Posted February 29, 2012 #6 Share Posted February 29, 2012 the phone number for customer service said until 6pm. I'll try the main line though. Thanks. I know it's a bit silly, it's just one of those things where you want everything to go perfectly. Ah- though I think your question was answered more appropriately about booking numbers. But I would probably call anyway- they can note your records and that would avoid issues. And have a wonderful time- everything will go swimmingly. Link to comment Share on other sites More sharing options...
cuyahoga11 Posted February 29, 2012 #7 Share Posted February 29, 2012 I upgraded and all my stuff from the casino was delivered to the correct room. It is by booking #, not cabin# Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.