Email Turnaround Times

[promocollect]

Good morning shipmates

 

I sent an email to P&O on 26 Sep regarding a query for a gift on my forthcoming Ventura N327 Cruise. The email address used was reservations@email.pocruises.com

 

Is it normal not to have a response yet ?

 

Alternatively, does anyone have an alternative email address. (I know they like you to ring them on their 0845 premium rate number !), but i would rather put the money towards a nice cocktail or two !:p

 

Regards

 

Dave

[oldfella73]

I believe you can order gifts via your cruise personaliser

[promocollect]

Thanks but ordered and have query as per post

Dave

 

Sent from my GT-I9300 using Forums mobile app

[jeanlyon]

Email I have is reservations@pocruises.com - not the one you used?

[promocollect]

Thanks jeanlyon

 

Sent from my GT-I9300 using Forums mobile app

[nightster]

The P&O 0843 number is not exactly a premium call rate , it is irritating when you have unused minutes on a mobile package. After trawling through BT's call charge rate list P&O's 0843 No is charged at 3.062p/min, not that unreasonable.

[bee-ess]

Last time I called them back in June I used this number 02380 655000.