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Thread to keep track of upsells


allison0523
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I haven't seen a thread compiling on upsells, so I wanted to start one to have one place to get the information. Information that I am thinking is pertinent is as follows:

1) Ship and length of cruise Glory 7 day

2) How many days before the cruise were you called? 17

3) number of people sailing 2

4) Cabin type you were booked in and deck Balcony Verandah

5) upsell offer cabin type and price Ocean Suite on Empress for $430 for both of us.

 

 

We did not take the upsell, because it wasn't of value to us to get a suite.

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  • 3 weeks later...

1 Ship and Length of Cruise - Ecstasy 4 day cruise

2 Number of days before sailing - 7 days

3 # of people - 4

4 current room - balcony on main level

5 upsell - Grand Suite for a price of $450

 

I turned it down because it appears I could get that suite online for $500. Not a good enough deal to make the change.

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  • 3 months later...

) Ship and length of cruise ecstacy 3 days

2) How many days before the cruise were you called? 23

3) number of people sailing 4

4) Cabin type you were booked in and deck Balcony main

5) upsell offer cabin type and price extended balcony grand suite on upper deck for $420 total for four people

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I haven't seen a thread compiling on upsells, so I wanted to start one to have one place to get the information. Information that I am thinking is pertinent is as follows:

1) Ship and length of cruise

2) How many days before the cruise were you called?

3) number of people sailing

4) Cabin type you were booked in and deck

5) upsell offer cabin type and price

 

Splendor 8 nights

20 days before sailing

2 people

Booked in ocean view (6C) on main deck

Offered ocean suite for $600

 

Did not upgrade... That's a LOT of DODs and we would rather put that money towards sailing in April.

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  • 5 months later...

Carnival Glory

rec'd call 10 days before sailing

currently booked category 8E - Lido Deck Balcony, midship

paid $599 per person with $50 OBC

offered upgrade to Ocean Suite (midship Empress) for $500 total ($250pp)

after much consideration, declined

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Carnival sunshine

-8 day

-Email received on December 23rd (about 8 weeks out)

-4 people

-Original: Deck 8, interior, midship

-Upsell: Deck 9 (lido), balcony, midship

-$150/flat (had some price drops while in interior, even with Upsell, we still paid less for balcony than the original price of the interior)

 

 

Sent from my SM-G900V using Forums mobile app

Edited by 4Tacos
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  • 3 weeks later...

1- Fascination 2/28/15 5day Bahama

 

2- 46 days before sailing

 

3- 2 ppl

 

4 - guaranteed ocean view.

 

5 - balcony on deck main mid or aft, upper aft, or express aft for $90 . Took upper deck aft

 

So I paid $264 pp for balcony, do not think I could have beat that.

 

 

Sent from my iPad using Tapatalk

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I'd love to get a call on that Suite (Captain's I believe) Suite 9200 on the Lido deck...for super cheap..I'd jump on that! :)

I got that call...;)

liberty, 7 day 2013

4 people

call about a month out

booked an ocean suite, deck 7

offered captains suite, 1500 more

 

And before I get comments it was over priced we mulled it over all day.....it was a once in a life time deal at a fraction of price as we did get a fabulous price, and price drops on our suite. Plus our parents were travelling in an interior across the hall.We accepted and boy was it worth it to us..2 bedroom, 2 bath and 6 of us able to enjoy the room and huge balcony, complete with extra treats delivered every day. Truly a memorable trip for both us and our kids. As a added bonus they moved our parents to an interior across the hall from the suite.

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We got the call tonight! 18 days before our sail date! Earliest call yet!!

 

On breeze... 2 people

 

Original room booked was interior deck 6 mid ship

Offer $260 (total) for balcony deck 8 mid ship!!

 

We took it! :)

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Carnival Valor 02/01/2015 Southern Caribbean 7 day

3 people

Email and phone call about 20 days out

booked a Scenic Ocean view

offer of Captain's Suite for additional $2000.00 :eek:

then offered I think it is called an Ocean Suite for an additional $840.00

 

It would be fantastic to sail in either cabin but I could not justify the cost of either one with only 1 sea day so I declined.

Edited by ILUVCRUIZN
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Elation 5 day Western Caribbean

14 days before sail date

2 ppl

originally booked main deck interior

offered upsell to Grand Suite for total of $450 more

 

We caved and accepted. We need a quiet relaxing break really bad and this treat to ourselves will hopefully ensure that. 12 days until sailing....very excited.

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Does anyone remember what phone number came up when upsell fairy called??? I don't usually answer calls I don't know the number too!!

 

 

Sent from my iPhone using Forums

 

This one came up twice for me today, 305-599-2600

 

Good luck!

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1) Ship and length of cruise - 7 days, Sunshine

2) How many days before the cruise were you called? - 12 days before sail date - by phone, repeated calls to both landline and cell phone

3) number of people sailing - 3

4) Cabin type you were booked in and deck - Aft Balcony, Promenade (5)

5) upsell offer cabin type and price - Grand Suite, $800

 

We're so looking forward to our Aft balcony, I don't thing we would've take the Grand Suite for free.

Edited by CanadianDee
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1) Liberty - 7days

2) 18 days. I got the offer via email

3) 2 people

4) Interior 6B deck 1- Riviera Midship

5) Oceanview 6B deck 1- Riviera Midship

 

Original email offered upgrade for $50, however when I clicked on link it told me upgrade for $30!!!! I couldnt enter in my credit card info quick enough!! ha ha

 

I have never gotten an "upsell" offer before! I usually get a balcony room, but this was a quick cruise we booked a couple of weeks ago so we went for the cheapest option. Not like I think it will work but I just sent Carnival an email asking if there was a chance that I could get a "special" offer on upgrading to a balcony without paying full price. I am doubting they will, but it doesnt hurt to ask? :D

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call

1) Glory 7 days

2) 5 days out

3) 2 people

4) interior 4G on Lido deck

5) 2 offers

- upgrade to balcony on panorama deck for $250

- upgrade to room 6483 on upper deck premium vista balcony 9C for $300

 

i took the premium vista balcony upgrade for the $300 and leave in 2 days:D

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