Question for those who Booked an SB back in May 2013

[MaritimeR&R]

When I booked my SB cabins for both the inaugural and March 1 sailings, I was given my full diamond discount for both cabins. My confirmations for both sailings stated this.

When Anthem sailings became available and I booked my SB's for those sailings, I was told, the C&A discount was prorated for the studios. At that time I questioned why I had received the full discount for my Quantum sailings and was told it had been a mistake but one that RCI was going to stand by- those that had received it would keep it.

Today, my balance according to the My Cruises page is $96. more than what it should be for my November 23rd cruise but it is unchanged for my March 1st cruise.

Does anyone else have a discrepancy between what their confirmation says is owed and what the My Cruises page states and if so, did you get an explanation?

Edited August 2, 2014 by MaritimeR&R

[adirondacksailor]

I booked the Jan 3 cruise in May 2013 and just checked My Cruises for balance due for my SB. Looks like diamond discount is still for the full amount as my balance due is the same as when booked.

[Life is Good Cruising]

For one of my SB, under *My Cruises* it indicates the balance is double the amount of money than what I owe. I did receive the full D+ discount.

 

I also have a discrepancy with the all the balances listed under *My Cruises* balances are all inaccurate. It's been like that for quite a while and I don't pay any attention to it. You'll see the balances under *My Cruises* will change quite frequently throughout the day. Just go by your *Booking Confirmation/Guest copy invoice which has the accurate balance for your cruise.

Edited August 2, 2014 by Life is Good Cruising

[MaritimeR&R]

Yes, I also have a discrepancy with the balances listed and find the prices listed under *My Cruises* are all inaccurate for our sailings. It's been like that for quite a while and I don't pay any attention to it. You'll see the balances under *My Cruises* will change quite frequently throughout the day. Just go by your *Booking Confirmation/Guest copy invoice which has the accurate balance for your cruise.

 

With only 12 SB's available for each sailing, I don't want to find myself having my cruise cancelled. I think I will call into RCI to make my final payment and request a paid in full confirmation. Hopefully, that will prevent any future trouble.

[MADflyer]

They did not start pro-rating C&A discounts until this year. They did not offer the single SB C&A point until October 2013, while granting an extra point for standard categories for single occupancy.

 

I was granted the C&A full balcony discount and it remained until I made a change.

 

I had booked an SB in May 2013, but changed to a Outside GTY when one appeared on a weekend sale on June 13th, 2014.

 

I just decided that a balcony was not important enough for the November 2nd TA sailing.

 

Oddly, the system posted a C&A Exclusive discount that was far greater than my original C&A Balcony discount. These are not combinable and I just went with the Outside GTY.