How long to transfer an open booking to TA?

[lme901]

I have a next cruise open booking certificate that I did not have assigned to a TA onboard. I got a quote yesterday for a 2015 Bermuda cruise from a big agency. I called today to book and was told it would take 12-17 days for Royal to transfer onboard booking over to agency. My only option to get the incentives TA offered today was to book under full deposit of $500 and they would transfer my cruise to the onboard booking later. I ended up skipping the booking but wonder if this timeframe is normal now? I've always had the bookings transferred to TA within a day in the past but it's been a year since I redeemed one.

 

 

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[Clarea]

I have a next cruise open booking certificate that I did not have assigned to a TA onboard. I got a quote yesterday for a 2015 Bermuda cruise from a big agency. I called today to book and was told it would take 12-17 days for Royal to transfer onboard booking over to agency. My only option to get the incentives TA offered today was to book under full deposit of $500 and they would transfer my cruise to the onboard booking later. I ended up skipping the booking but wonder if this timeframe is normal now? I've always had the bookings transferred to TA within a day in the past but it's been a year since I redeemed one.

I just did a transfer this week and it took 2 days.

 

It's probably too late now, but I usually book the NC direct with Royal and then transfer the booked cruise to the TA.

[Sitzmark]

It took 2 days for mine plus one more before I could access it on my TA website.

[Hypo]

We have transferred numerous reservations to our TA, and it usually takes less than an hour.

[bigboffs]

Under RCCL rules, to be effective, a booking must be transferred to an agency within 60 days of its origination. We have transferred many bookings to various competent agencies and it has always been completed within 2 working days. The key word is competent and if the one the OP is referring to cannot do this I would suggest finding another

[dancinman66]

Only takes a day or so to get the gotm and sign it over

 

 

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[irishgal432]

I just had one take over 2 weeks. I called about it and they said it was noted as received on my record but wasnt done yet. I think maybe the whole IT diabolical changing/repricing of special rates may have delayed it. I just booked an October cruise, so I hope I can get it transferred before final payment.

[lme901]

Thanks all. This agency always annoys me but I keep booking with them because of their pricing/perks. After 21 cruises, I typically know what I want when booking and don't need much "service" from them, just some OBC! :) This one agent in particular has given me grief in the past. I recall getting her 3 years ago and asked for another agent to complete the booking because her attitude had me so flustered. I should have done the same again but I wasn't sure it was the same person until day 2. I will not deal with her again going forward and will start looking for another agency.

 

My certificate has not been assigned to a specific cruise yet. Those of you that book through Royal after your sailing and transfer to a TA within 60 days....are your incentives lower than if booking initially with the TA? I thought I heard before the TA got a lower credit from cruise line for a transferred reservation which would translate to lower OBC for me.

 

 

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[Clarea]

... Those of you that book through Royal after your sailing and transfer to a TA within 60 days....are your incentives lower than if booking initially with the TA? I thought I heard before the TA got a lower credit from cruise line for a transferred reservation which would translate to lower OBC for me.

No difference for my TA.