Trying to plan a cruise using Carnivals website

[bitzy]

And once I pick a cabin, the screen keeps going back to the begining.:mad: So frustrating, this has been going on for a few weeks now. I guess I'll have to call them.

 

Has anyone else encountered this?

[Mutumbojimbo]

Which web browser are you using. On my work computer, which has Internet Explorer 11, I find the Carnival Website works better in Compatibility Mode.

 

 

Sent using the Cruise Critic forums app

[Aviendah]

I was able to choose a room using Chrome. You might try clearing all of your history/cache also.

[beamqueen]

I wish I could help... I have more issues with Carnivals website than any website I have ever encountered! Might be easier to call!

[pbsteve]

Damn Tapatalk switching threads on me

Edited September 5, 2014 by pbsteve

[Bsbllmom]

I can do everything on Chrome except view the deck plans then I have to use Explorer.

[bar1068]

I can do everything on Chrome except view the deck plans then I have to use Explorer.

 

Chrome on a Windows PC or a MAC? I use Chrome on my MAC laptop, zero issues with any part of Carnivals website.

[Bsbllmom]

Chrome on a Windows PC or a MAC? I use Chrome on my MAC laptop, zero issues with any part of Carnivals website.

On a PC. It is my work computer. I use Chrome for everything else though.

[pbsteve]

I have no chrome issues for any of carnival on a pic and android

[beachbum53]

On a PC. It is my work computer. I use Chrome for everything else though.

 

Is your computer at work part of a network? There may be some type of block installed by your administrator that's causing the problem.

[snc_cam]

I use FireFox and when it gets hung up like that, I clear the cache (and cookies), shutdown the browser, and restart it. That has resolved the problem.

[snc_cam]

BTW, clearing the cache/cookies in Chrome is pretty painless. Click on the three horizontal lines on the upper right edge of the browser and select SETTINGS near the bottom of the list. Scroll to the bottom of the displayed page and select "Show Advanced Settings". The first thing to appear is "PRIVACY" and right under that is the button "Clear Browsing Data". I have everything checked, select "the beginning of time" in the pulldown at the top, and then press "Clear Browsing Data". When it comes back, it is done. Close the browser and restart it.

[cruise_girl2002]

working for me. I have been on the site 24 hours the past 5 days planning a cruise

[beamqueen]

I wish it would work for me. I've tried all different browsers, computers, cleared everything and even tried to troubleshoot with carnival. I still am

Not able to book am excursion or save my booking to my profile. I have tried on 5 different computers and our TA couldn't book am excursion on her end for us either. I've given up with the website at this point!

 

 

Sorry for any typos! Using my iphone to post which I rarely do!

 

Sent using the Cruise Critic forums app

Edited September 5, 2014 by beamqueen