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Theft from safe on Equinox - is it worth reporting it to head office?


genian_travels
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I have been on 48 cruises and have absent mindedly left my safe open a few times. I always have about $500 in the safe. Never had any missing from the safe or anything missing from the cabin. Knowing what I have experienced and what I know about ships crew I extremely doubt that regular cabin staff servicing a cabin would have anything to do with anything that was missing. I don't believe they took it.

 

With the recounting of how they won the money and divided it I can see multiple means for error in believing it was stolen.

 

Even that someone might have tried to increase their winnings at the casino and lost. Gamblers tend to get into it after having some wins and don't keep track.

 

As for the staff response, unless they have some hard evidence of a theft, or someone admitted to it, I don't think there is anything they could do.

 

I do not think your "beliefs/accusations" in this matter are either helpful or even fair minded. With few facts and absolutely no experience you have come to the conclusion ...that you don't believe anyone (but the OP's spouse)took the money--- While I am sure your "beliefs" mean something to someone they have no place in a forum like this particularly since you came to them with so little knowledge.

 

For Charles4515 and anyone else who is so quick to unfairly question/attack this OP-- I say:

 

"DENIAL--- ain't no river in Egypt sir"

 

The longer we deny these things happen the more we enable the perpetrators to continue to do them. Do you really think the OP made all this up and was not raising an alarm to at least be considered? I for one hope the cruise lines (all of them) take these situations more seriously than you do sir--for the sake of us all. This is serious business and should not be sullied by someone's "beliefs"

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While I believe the OP thinks the room stewards "did it", they have so much to lose...while gaining $200, they could lose their jobs, which are worth SO much to them compared to what they can earn in their country.

 

Even though the OP and her husband are young and teetotalers, the mind can play tricks on you with regard to what happened when, what we did when, especially when you are on vacation and very excited about the big wins.

 

And with no PROOF on either side, just a he said/she said situation, I would just chalk it up to one of those things - sorry it happened, but I can understand why Celebrity has found no solution to this issue.

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I disagree.

 

The OP was there, you were not. You have gone beyond questioning to saying you don't believe the cabin crew took it - without really anything to support that remark, that is unfair. I don't think the OP invited you to challenge her version of events, so again that is unfair.

 

Good for you that you've been on 48 cruises and never had anything stolen, but what is the relevance of this? - it's as relevant as me telling my neighbour I don't believe she's had her house burgled and that there are no burglers in our area based on the fact my house has never been burgled.

 

The fact, asserted by others, that some people make up stories to persue false claims again is irrelevent.

 

If the OP is certain as they can be she and her husband did not lose the money and they are certain as they can be the money was last seen in the safe, then there are a few things I think we can also be fairly certain of (1) A safe can be opened and closed by someone other than those residing in the cabin - these are crude simple devices (2) By the law of averages there will be some cabin stewards on some ships who are less than honest - that occurs in ALL walks of life (3) people everyday commit crimes where there is a risk of being detected, so why would a cabin room attendant be any different. To say "they wouldn't do it because they know they'd get caught", again is a fairly nonsensical argument. (4) There will be customs and practices aboard the ship that are not supposed to happen but do - like paying someone on a break to help you on your shift - we've heard about that recently.

 

If this is the case, why shouldn't the OP take it up Celebrity? Whether they're successful or not is another matter. The matter should be reported.

 

It's great that crime is reportedly lower than average on a ship - but that doesn't mean there is no crime and just how much is being reported and recorded properly particularly if people who do try and report these matters are not only criticised but accused of possibly being up to no good themselves.

 

I have had to have the safe opened a couple of times. If the battery dies it can't be opened. It stays closed. That is a security measure. A supervisor comes with an electronic device they plug in to open it. They don't have a secret code to open it. You have to be present and sign a release to have them open the safe.

 

In the absence of proof I don't believe the cabin attendent stole the money. Of course I would not say it was impossible. Just improbable. But the only way cabin attendant could have got into the safe is if it were left open. Left open is possible. I have absent mindedly left it open a few times. Leaving it open certainly would not give anyone the right to go into the safe or take anything from it.

 

I never said the OP should not take it up with Celebrity. They did onboard and if they are not satisfied with the onboard response they should take it up with Celebrity shoreside.

Edited by Charles4515
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