Is anyone else having trouble contacting Norwegian?

[Fredette]

Aaaargh! I ring the call centre, and am given two options - "press one for travel agent bookings, otherwise press two". So I press two. Then I get the message again, and again, and again.......I have been trying for about 10 minutes now and I think my "2" key is worn out now. The other day my husband managed to get through twice, but got cut off/hung up on both times. I even tried sending an email and they tell me they can't make outbound calls, I have to ring them!

 

 

Never travelled Norwegian before - is this indicative? Should I cancel????:confused:

 

So I hung up and tried again - got cut off (call disconnected). REALLY frustrated now.

Edited January 15, 2015 by Fredette
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[rvsullivan]

Sounds like a problem with the Australian call center. Everything in the U.S. is working fine. Just got off the phone with them.