Tickets

[rolythecat]

We are flying on 13 Dec which is in 6 weeks time to join the Celebration. I know we don't get tickets as such anymore but will I be getting an email from Thomson with any further information? I really wish we could log on like we used to to view our booking and check everything was in order, it is a shame they haven't got this sorted yet.

[Pensioncruiser]

Can't understand why you are unable to log on you should be getting your e tickets by e mail and log on to get your boarding passes in about four weeks have you signed on to do your API yet? Hope all goes well☺

[rolythecat]

I can log into the flight extras where I presume when the time comes I will be able to check in and will do the API then. I haven't booked premium seats so that won't be until a week before we go. We used to be able to log onto the Mange My Booking where you could view all the ports of call and the weather forecast but that doesn't seem to be available now.

[Pensioncruiser]

Yes it's disappointing that the site is not available but you can still log onto the Thomson cruise site and put your ref number in to check out the POC and available excursions. You can do your API now, I think it's 6 months to 24 hours before you travel.☺

[Jim The Scot]

E tickets are not a necessity

[Pensioncruiser]

I did not realize that JTS we have always received them since they stopped sending out the printed tickets. If you don't receive them what do you present at check in? Especially if you are unable to print off your boarding pass.

[Sheila49]

In June we were never asked for our tickets either at the airport or the ship, just passports and that was without boarding passes as we were not on a Thomson flight so unable to print off boarding passes.

[Stevio]

I can log into the flight extras where I presume when the time comes I will be able to check in and will do the API then. I haven't booked premium seats so that won't be until a week before we go. We used to be able to log onto the Mange My Booking where you could view all the ports of call and the weather forecast but that doesn't seem to be available now.

 

You might get away without other documents, but you will have to fill in the API. If you cannot log in to that by now you may have a problem as I have filled it in for my Majesty cruise for next April.

Log on via the API link at the top of the Thomson cruise page using the 6 digit number given on the last booking documents sent, (if you have a set of reference numbers starting with 2020, they are the old ones & you will need the new singular 6 digit number from Thomson's) then after you provide & submit your email address all the relevant sections to your flight should turn from greyed out to yellow with API under the "Travel Documents" button... Most of the old "Manage My Booking stuff is still there only well spread about & hidden.

Things like the cruise specific shore excursion booking links are shown on the main cruise page and can be accessed with the same ref number but take you to the good old fashioned Thomson booking page. (Until they mess up that one as well :()

Edited November 1, 2015 by Stevio

[SparklyB]

I have a 4 digit booking number that works for me

 

Sent from my SM-T330 using Tapatalk

[Stevio]

I have a 4 digit booking number that works for me

 

Now that's just showing off :D:D

[SparklyB]

LOL

 

Busy counting down to when I can select our seats on the plane now

 

Sent from my SM-T330 using Tapatalk

[Jim The Scot]

I did not realize that JTS we have always received them since they stopped sending out the printed tickets. If you don't receive them what do you present at check in? Especially if you are unable to print off your boarding pass.

 

Only going on what was told by Thomsons as we have not received an e ticket.If when you book you don't supply an email address e ticket is sent to you.Confirmation of booking is suffice at check in