website problems

[blueboo]

arrrgh what is wrong with the Celebrity website ! It has been about 6 days now and I cannot access any excursion bookings or manage my account, nothing works. Is it just me or is anyone experiencing this ? :(

[webecruzin2]

Same problem here. I keep getting "incorrect name or information" when I try to pull up my res. I booked a group fare with my TA. Wonder if the res. is under a group name.

In any case, getting ready to call my TA about it because it's been 3 days now.

[blueboo]

Let me know what they say

[webecruzin2]

Will do. Waiting for a call back.

[Amishcountry]

Same problem here. Captains Club keeps telling me it's being fixed , but no luck yet [emoji31]

 

 

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[Bo1953]

I have been able to log in and manage my future reservations on this side.

 

bon voyage

[dpluta]

The x website is a train wreck right now. They have a new IT group handling it and it's in bad shape. I would call if I were cruising in the few weeks and get email confirmation of anything you talk to them about

 

 

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[bengaltiger1]

I am in the UK and I have been able to log in. Have you tried with a different web browser?

 

 

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[leehal]

I had to ring and ask them to match my Captains Club with my booking, kept on coming up with errors.

 

Ages spent on the phone but all seems ok now.

[webecruzin2]

arrrgh what is wrong with the Celebrity website ! It has been about 6 days now and I cannot access any excursion bookings or manage my account, nothing works. Is it just me or is anyone experiencing this ? :(

 

 

TA just called back. Yes, X website problem.

 

 

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[fumita]

Everything is working for me.