GiftCard Disaster

[Thorncroft]

Well aren't you all hyper-critical today!!!

 

OP may have been a bit overly dramatic in describing the ordeal as a disaster, but what he was trying to convey was what a hassle it was to get a refund using a gift card- being in Canada only made it worse!

 

Lighten up, all of you! You'll all be in a position to vent here on CC some day- wouldn't it be nice that instead of being attacked, someone just agreed with you and said 'yeah, that sucked'?

 

I'll go first. Yeah, this sucks. So, again, I suggest the OP pay the $5 to retrieve their $22 gift card or it will suck even more.

[Sparky2]

I am curious why so many people pay with gift cards. Are these gift cards actually gifted to guests or are people buying them to pay later? Wouldn't it be just as easy to save the money up in a bank account?

 

I've used the discounted CCL GCs for our last 2 cruises which meant everything was 10% less. I also used them for excursions booked onboard.

 

I have an Alaskan cruise booked for July which has been totally paid for with GCs. Will also use them for the expensive Alaskan excursions.

 

I used GCs for the deposit on my Journey's cruise for 2019. I do have to order a few more to pay for the balance + money for excursions at the 3 new ports we'll visit.

 

Love saving the 10%.

[Keys2Heaven]

On December 21st, I canceled an excursion which is partially paid for using a Carnival giftcard (22$). I called Carnival several times for a refund, but there was nothing they could do for me. They were clueless and kept on sending back and forth to wrong departments. Finally, I sent a message to Carnival on faceb**k asking for a new giftcard. They sent an email to the gift card department for me. I only received a response on February 4th (1 and a half months later) claiming that they would ship the card (to Canada) and needed my home address. They replied that it would be shipped soon. Fast forward to today, I received the package at the door without sufficient postage on it.The delivery man wanted me to pay 5$ for the package, but I refused because Carnival should have paid the shipping cost (The unnecessarily used Priority Mail when Letter-Mail would have cost less than 2$). I have 15 days to either pay the 5$ or the post office will destroy the package. Now I am faced with a dilemma. I either pay 5$ and my 22$ giftcard turns into a 17$ gift card, or I refuse the package and "attempt" to get a new card which could take another several months (but I could risk losing my money)

 

Pay the money dude. If I were a lawyer, I would have charged you $50 just to read your post. :p

[bunchesofun]

Yeah I’d hardly consider this a disaster. I’d pay the $5 because most likely the OP got this at a discount so really not out $5 just ahead $5 instead of $10 and who knows, maybe Carnival added to the gift card to account for postage.

 

This can serve as a cautionary tale to those of us who are using the discounted gift cards to pay for stuff. Maybe you don’t want to pay for things you may ended canceling like excursions unless you are willing to deal with trying to get a refunded gift card?

I bought a number of discounted AARP Carnival gift cards to pay off the balance of our cruise and had $70 left. Booked an excursion but later decided to cancel I was mailed new gift cards to total the balance due. They were not sent priority mail, but in a regular envelope. Perhaps they sent Priority mail because it was Canada?

[taralee75]

I would pay the 5 and blast then on face book for 5 more dollars

 

 

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