Room steward are we expecting too much

[villauk]

1 hour ago, chemmo said:

we will often see the attendant and just ask for anything we need (shower gel, fresh towels..

 

 

Yes, we do the same and also let them know when we are going for breakfast. We tell them to leave our teen boys’ cabin 🙈 😁.

[fleckle]

Another thing I want to add is that some of the cutbacks are not the fault of the stateroom attendant.  For example, water pitchers and ice buckets used to be provided in all staterooms. 

Some time ago, management decided to provide them upon request only, so now you need to ask for them if you want them.

 

Passengers who are unaware of the change in policy could easily assume that they just have a lazy or negligent stateroom attendant when such items are missing from their staterooms.