scuddles Posted June 12, 2019 #1 Share Posted June 12, 2019 We have 4 cabins booked on Ovation for June 21st. For Christmas my DM gave each of us OBC for this cruise. She called a few weeks ago and paid for the credits to each of us. She has a receipt from RCL as well as her credit card statement showing the deduction. When do these show up on our accounts? They are not on any of them at this time. Nor is anything showing on her account having purchased them. Any help would be appreciated. Link to comment Share on other sites More sharing options...
deepcman Posted June 12, 2019 #2 Share Posted June 12, 2019 Purchased OBC typically doesn't show up on your account till you board the ship. Quite often people purchase it as a gift and Royal doesn't want to ruin the surprise. Link to comment Share on other sites More sharing options...
scuddles Posted June 12, 2019 Author #3 Share Posted June 12, 2019 1 minute ago, deepcman said: Purchased OBC typically doesn't show up on your account till you board the ship. Quite often people purchase it as a gift and Royal doesn't want to ruin the surprise. That is how Carnival does it but wasn't sure. My first time on RCL and handling this for her. Thank you! Link to comment Share on other sites More sharing options...
deepcman Posted June 12, 2019 #4 Share Posted June 12, 2019 Enjoy your cruise and OBC gift. Link to comment Share on other sites More sharing options...
molly361 Posted June 12, 2019 #5 Share Posted June 12, 2019 You can call and request an amenity invoice and they should be on there Link to comment Share on other sites More sharing options...
Ourusualbeach Posted June 12, 2019 #6 Share Posted June 12, 2019 45 minutes ago, deepcman said: Purchased OBC typically doesn't show up on your account till you board the ship. Quite often people purchase it as a gift and Royal doesn't want to ruin the surprise. I’m sure that’s the excuse that they are giving until IT figures it out. Link to comment Share on other sites More sharing options...
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