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Luggage Tags with stateroom number


Fighterone
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Does Ponant normally include luggage tags when they e-mail the e-documents?

 

There were none with the e-mail our travel agent sent us and we may not receive the hard copies of the documents before we leave In a couple of days. The Ponant rep said we don’t need them but this seems unusual  and is certainly not the norm on any other cruise line we have sailed on.  

 

Would anyone have a picture or be willing to describe  what the tags look like and what they include?...color, our names, stateroom number, booking number, etc. so we can “try” to duplicate them  especially since we might have to check our suitcases before getting on the ferry to Cozumel if the Puerto Morelos embarkation port is cancelled... just another “little” detail we have not been informed of yet. 😪

 

TIA

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5 hours ago, Fighterone said:

Does Ponant normally include luggage tags when they e-mail the e-documents?

 

There were none with the e-mail our travel agent sent us and we may not receive the hard copies of the documents before we leave In a couple of days. The Ponant rep said we don’t need them but this seems unusual  and is certainly not the norm on any other cruise line we have sailed on.  

 

TIA

 

Correct. There should be luggage tags of some kind.

 

However, since we are being met at the Hyatt, there should be time to sort that out.

 

 

Edited by HappyInVan
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23 minutes ago, HappyInVan said:

 

Correct. There should be luggage tags of some kind.

 

However, since we are being met at the Hyatt, there should be time to sort that out.

 

 

We haven't been told this definitely yet by either our T.A. nor Ponant. If it were definite, we would change our reservation to stay at the Hyatt but there is a cancellation fee with a short deadline. We can cancel the Puerto Morelos hotel up to this Tuesday without penalty. If we don't hear by then, we might not be going to the Hyatt at all. 

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We received luggage tags with our documents in a leather folder very close to our departure date.  I wouldn’t worry if you don’t have any.  The ship is so small and the service is so personalized that it is not an issue.  Just make sure you have your name on the outside of the bag.  We also print a sheet of paper with our name, ship, sail date, cabin number, and email/phone and place it inside the suitcase so it is visible when opened.  Pre/post cruise coordination and information is not a Ponant strength.  The service and crew on the ship are tops 😀

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5 minutes ago, 81Zoomie said:

We received luggage tags with our documents in a leather folder very close to our departure date.  I wouldn’t worry if you don’t have any.  The ship is so small and the service is so personalized that it is not an issue.  Just make sure you have your name on the outside of the bag.  We also print a sheet of paper with our name, ship, sail date, cabin number, and email/phone and place it inside the suitcase so it is visible when opened.  Pre/post cruise coordination and information is not a Ponant strength.  The service and crew on the ship are tops 😀

Thank you 81Zoomie. I am more perturbed than worried.  

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