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no sign of refund deposit cancelled December 2019 Smeralda cruise


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Last year Costa Cruise Line cancelled my December 2019 Smeralda cruise because the ship was not ready. After many e-mails and calls to inquire about the refund nothing has been paid back. Is any body else waiting for their refund? This is such a shame!

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  • 4 weeks later...

Today, I saw a refund in my bank account for my cruise that was cancelled.  It was for November on the Diadema from Abu Dhabi. I had requested the refund on September 21st for the full payment. They had indicated it could take over three months so this was a nice surprise. 

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  • 3 weeks later...

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