jtdlmc Posted September 30, 2021 #1 Share Posted September 30, 2021 I booked an NCL cruise using a travel agent this time (I usually use a PCC or book online myself. I applied for the shareholder benefit and have no idea where to look for the on board credit. I don’t see any financial information/balance remaining, etc. or invoice (my TA did email me a copy of that initially) at all. All that is on there is the cruise itinerary, excursions, dining, gifts to purchase and check in. Is this normal when using a TA? I previously used a TA for another cruise line and I still had access to the invoice, billing, etc. Link to comment Share on other sites More sharing options...
Shellbelle28 Posted September 30, 2021 #2 Share Posted September 30, 2021 1 hour ago, jtdlmc said: I booked an NCL cruise using a travel agent this time (I usually use a PCC or book online myself. I applied for the shareholder benefit and have no idea where to look for the on board credit. I don’t see any financial information/balance remaining, etc. or invoice (my TA did email me a copy of that initially) at all. All that is on there is the cruise itinerary, excursions, dining, gifts to purchase and check in. Is this normal when using a TA? I previously used a TA for another cruise line and I still had access to the invoice, billing, etc. I think it's normal. I booked with a TA, and I never saw fare balances or payment dates. 1 Link to comment Share on other sites More sharing options...
Rare Travelicious Posted September 30, 2021 #3 Share Posted September 30, 2021 Your shareholder OBC should show up when you click on the vacation summary tab. Scroll down to vacation add-ons. It should be in that section along with your Free at Sea stuff. It won't say shareholder benefit, though. It will just show "Free $100 USD On-Board Credit Certificate Non -Refundable." Or, if you are traveling with another person in your cabin it will probably say $50 (each person will be assigned $50). 1 Link to comment Share on other sites More sharing options...
jtdlmc Posted September 30, 2021 Author #4 Share Posted September 30, 2021 2 hours ago, Travelicious said: Your shareholder OBC should show up when you click on the vacation summary tab. Scroll down to vacation add-ons. It should be in that section along with your Free at Sea stuff. It won't say shareholder benefit, though. It will just show "Free $100 USD On-Board Credit Certificate Non -Refundable." Or, if you are traveling with another person in your cabin it will probably say $50 (each person will be assigned $50). Thank you 😊 1 Link to comment Share on other sites More sharing options...
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