Regal Princess: March 3 - 7, Princess Cays Quick Trip (Compare to Enchanted in January)

[Kmkub]

2 hours ago, Jemnibabe said:

It's true.  A review should tell both sides of the story but I found it hard to find anything at all positive on the Regal and since I am not booked on the other ship, it was kind of lost on me.  Thanks for trying though.

If you didn't see any positive comments in my Regal review, than I don't believe you read the whole thing. We absolutely had a fabulous time.

 

My main point of the entire thing is that Princess seems to be struggling with brand consistency.

[Kmkub]

1 hour ago, RNRcruisers said:

Sorry you had a bad experience on the Regal. We were on her in January for 8 days and had a wonderful time. We had dinner in the MDR every night and it was mostly excellent with really good service, although slow sometimes. We went to Alfredo's for lunch 3 times and OMG the Princess pizza was fabulous.  (I did ask if I could bring leftovers to our room and was told no 😬) Yes, I think some activities were missing but nothing we really cared about. I am sorry that they aren't still requiring masks.

 

We had a blast, and I said so in my OP. My main reason was to compare the quality of food and service to Enchanted. We've sailed five different Princess ships, and they have always had a high level of brand consistency. 

 

We didn't get that vibe this time, but nothing reached the level of "this is a bad cruise."

 

 

[Jemnibabe]

16 minutes ago, Kmkub said:

If you didn't see any positive comments in my Regal review, than I don't believe you read the whole thing. We absolutely had a fabulous time.

 

My main point of the entire thing is that Princess seems to be struggling with brand consistency.

I did indeed read the entire thing the first time but now I have gone back to see if I missed something.  Nope.  Problems with food at Sabatinis, issues with food at Crown Grill, problems with pizza as well, problems with food in MDR, crew wasn't up to par, oh and problems with the Medallion.  I see you enjoyed the casino but everything else seemed to be a big FAIL.  Have since read quite a few positive reviews of the Regal (which happens to be my favorite ship) but it sure didn't sound like you had a fabulous time on the Regal.  Hope you have better luck in the future.

[Kmkub]

18 minutes ago, Jemnibabe said:

I did indeed read the entire thing the first time but now I have gone back to see if I missed something.  Nope.  Problems with food at Sabatinis, issues with food at Crown Grill, problems with pizza as well, problems with food in MDR, crew wasn't up to par, oh and problems with the Medallion.  I see you enjoyed the casino but everything else seemed to be a big FAIL.  Have since read quite a few positive reviews of the Regal (which happens to be my favorite ship) but it sure didn't sound like you had a fabulous time on the Regal.  Hope you have better luck in the future.

 

Pizza? Here's what I wrote: 

 

Alfredo's - The real bright spot on Regal, currently. The pizza was good, the staff was attentive, friendly and helpful and the overall environment was bright and cherry.

[azbirdmom]

5 hours ago, Loucat said:

Sorry we never received a post cruise survey so we could recognize Franco, Michael and Jose from Sabatini's among others.

 

Sounds like they just failed to send the survey to anyone after this cruise.  I haven't heard of one person who received it.  Very odd.  I did send a message off to Princess through the "contact us" function to let them know about the lack of a post cruise survey but it could take months (if ever) for them to respond.  I'm thinking about sending an email off to Customer Relations to commend those I was planning on recognizing in the survey.

Edited March 8, 2022 by azbirdmom

[Kmkub]

5 minutes ago, azbirdmom said:

 

Sounds like they just failed to send the survey to anyone after this cruise.  I haven't heard of one person who received it.  Very odd.  I did send a message off to Princess through the "contact us" function to let them know about the lack of a post cruise survey but it could take months (if ever) for them to respond.  I'm thinking about sending an email off to Customer Relations to commend those I was planning on recognizing in the survey.

 

We have not received our post cruise survey, yet, either.

 

For our Enchanted, which ended 1/29, we didn't get the survey until mid-February, after the survey period closed.

[azbirdmom]

1 hour ago, Kmkub said:

 

We have not received our post cruise survey, yet, either.

 

For our Enchanted, which ended 1/29, we didn't get the survey until mid-February, after the survey period closed.

 

Oh wow, that's disappointing.  I thought it was just a temporary glitch that happened on our sailing.  The surveys reliably were always in our email accounts before we disembarked a cruise.