Signing in problem

[Trainer]

Is anyone having trouble signing in to Celebrity website. I have changed password. Tried different operating system.

it keeps going back to asking for email and password.  I have cruise booked and was able to sign in and purchase excursions a week or so ago.  But now it won’t let me sign in.

[doghog]

2 minutes ago, Trainer said:

Is anyone having trouble signing in to Celebrity website. I have changed password. Tried different operating system.

it keeps going back to asking for email and password.  I have cruise booked and was able to sign in and purchase excursions a week or so ago.  But now it won’t let me sign in.

Just gave it a go. No problem logging in and navigating our future cruises. Using a laptop, windows 10, google chrome. 

[Trainer]

Thanks, using I pad.  I will go try my desk top.

[Trainer]

Thanks.  The I pad was the problem.  Used desk top. It worked fine.  Appreciate your help.

[bjahil47]

I got on using my IPad about 30 minutes ago.  No problems.

[DaKahuna]

2 hours ago, Trainer said:

Thanks.  The I pad was the problem.  Used desk top. It worked fine.  Appreciate your help.

 

Check for caps lock on the iPad. Sometimes it is difficult to tell when the Caps lock is on, then again mine is an older model.