Jump to content

American Queen Voyages suspended by some advisor groups over service issues

Recommended Posts

As of Wednesday World Travel Holdings issued a “stop sell” to all of their agents with no details other than it was related to “service issues”. Given the breadth of private label and consumer direct agency brands they sell under this is not an insignificant move. 

Link to comment
Share on other sites

"We are working to address the situation as quickly as possible."


Haven't we heard that before????


It's a shame. My one cruise on AQV last June was excellent, one of the Great Lakes cruises that did not have problems. I was ready to consider another cruise with them, but then I read the experiences posted here, and I realized I was lucky. And I don't want to take the chance again.


This suspension could be the final blow. If they owe agent commissions (and it sounded like that was the primary consideration in the suspension) and passenger refunds, they probably also owe money to suppliers. I hope the people who have been trying to get their refunds are successful before there's no money left.

  • Like 1
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • Hurricane Zone 2024
      • Cruise Insurance Q&A w/ Steve Dasseos of Tripinsurancestore.com June 2024
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
  • Create New...