Refund question

[1965]

I had to cancel an Oct. cruise yesterday. I had added the wifi pkg a few months ago just before the price increased, but I can't remember if it was charged to our credit card at that time. Just wanting to know the total amount of refund to look for. Tia.

Edited March 20 by 1965

[chrysalis]

the amount would  depend on the length of the cruise, I presume

[startedwithamouse]

17 minutes ago, 1965 said:

I had to cancel an Oct. cruise yesterday. I had added the wifi pkg a few months ago just before the price increased, but I can't remember if it was charged to our credit card at that time. Just wanting to know the total amount of refund to look for. Tia.

$15 per person per day, half of that if you're platinum/elite.

[1965]

4 minutes ago, startedwithamouse said:

$15 per person per day, half of that if you're platinum/elite.

Thanks. Was it charged to my cc at time of purchase, meaning it will.be refunded, or was the charge to be added when we boarded? I can't remember how it's done. 

[startedwithamouse]

1 minute ago, 1965 said:

Thanks. Was it charged to my cc at time of purchase, meaning it will.be refunded, or was the charge to be added when we boarded? I can't remember how it's done. 

It would have been charged when you ordered it. 

[1965]

3 minutes ago, startedwithamouse said:

It would have been charged when you ordered it. 

Thank you. 😊 

[Ombud]

@1965 can you use the search function on your banking app to find the actual dates & amounts paid to Princess in the last year? I find that that is a lot easier than 'guessing' the amount

 

Mine are all onboard charges so within days after a cruise, cruise payoffs (would be in ××××), and FCDs (100 per). Everything else is odd ball stuff -- like your wifi