Crown and Anchor Phone Number

[Vibe]

Has anyone also experienced that when you call 800-526-9723 for the Crown and Anchor department; it doesn’t do directly to them. You have to go through an automated voice response system.

 

 

Edited April 26 by Vibe

[nelblu]

29 minutes ago, Vibe said:

Has anyone also experienced that when you call 800-526-9723 for the Crown and Anchor department; it doesn’t do directly to them. You have to go through an automated voice response system.

 

 

800.526.9723 is the number that I call.  This number also gets you to the Diamond desk. 

 

I had a crazy and funny experience--I applied for Royal shareholder's benefits on my Odyssey January '26 booking.  I wanted the booking to be transferred to my TA.  It was denied by the Sales Dept as it was considered a Casino booking.  The booking had nothing to do with the Casino as the booking was done on board.  So, I call the C&A desk to get clarification/fixed.  The agent tells me with certainty that the system has identified it as Caino related.  Rather than argue, I asked if the agent could provide me with the direct tele# to the sales dept.  I call and I recognized that it was the same person that I spoke to previously.  So kiddingly, I said I don't think you are going to be of any help. 🤣 Called the Casino desk and got it resolved.  Still did not get a proper answer as to why it became a casino booking. 

 

Bottom line, I did not want to lose $350 in OBC provided by my TA. 

Edited April 26 by nelblu