BuyReallyLow Posted April 25, 2007 #26 Share Posted April 25, 2007 We are booked for December on Serenade. Ours is still showing up. During the past few years they have been having trouble filling Adventure and Serenade out of San Juan, so I am not surprised they have chosen late winter/early spring to drydock Serenade. Hope you guys find another chance to get on Serenade from San Juan. Why not jump forward to December? :) Sorry to hear about your troubles. Link to comment Share on other sites More sharing options...
Bonnie Voyager Posted April 25, 2007 #27 Share Posted April 25, 2007 4 weeks is a long drydock! We sail on Serenade 3/22/08. Hopefully whatever it is they need to do won't go into "overtime". :eek: We sail Easter week though and I really doubt they would cancel that week as they charge higher rates for holiday cruises! Link to comment Share on other sites More sharing options...
lmmn Posted April 27, 2007 #28 Share Posted April 27, 2007 Has anyone heard from Royal Caribbean yet? Link to comment Share on other sites More sharing options...
KillaFee Posted April 27, 2007 #29 Share Posted April 27, 2007 I'm sorry for all of those that have to change plans. We are sailing on January 26th. Looks like right before dry dock. What does this mean for us - anything? I'm assuming we'd get the same good service etc but will the ship be really dirty or bad? I went on the Explorer right before her drydock and was a bit concerned that they'd just "let her go" but I was wrong - they are constantly cleaning and repairing. The ONLY thing I noticed was that the paint in the pool was all peeled off in some parts and I thought to myself "they are totally just waiting till she goes into drydock to fix that" but that's pretty much it! You will love the Serenade - best ship/itinerary EVER!!! :D Laura Link to comment Share on other sites More sharing options...
Chisusie Posted April 27, 2007 #30 Share Posted April 27, 2007 haven't heard anything yet. we will post as soon as we do, so that we can all compare the offers. Link to comment Share on other sites More sharing options...
Janiekins Posted April 27, 2007 #31 Share Posted April 27, 2007 We have a family trip w/ our teenagers booked on the Serenade for 2/16. I am so disappointed that it will be going into dry dock. I have heard so many wonderful things about this ship that I wanted to experience them for myself. Looks like we will now sail on the Adventure which is a much larger ship with out 2 teenage sons. I would much prefer the Serenade. Link to comment Share on other sites More sharing options...
mitaxi Posted April 27, 2007 #32 Share Posted April 27, 2007 I was originally on the 2/23 Serenade... now on the Adventure myself... will be looking at the 2009 ...as I really wanted the Serenade itenerary..... Link to comment Share on other sites More sharing options...
lmmn Posted April 27, 2007 #33 Share Posted April 27, 2007 We have decided on the week before dry dock...I heard that they will be doing engine work...so hopefully, they won't be tearing the ship apart that week. I've been on the Serenade twice before...it is a very beautiful ship. Link to comment Share on other sites More sharing options...
grneyes Posted April 29, 2007 #34 Share Posted April 29, 2007 I was told by RCCL on the phone it will be in drydock!!! I am booked 02/23/08 Have not heard anything yet. I have a great cabin and I am not very happy!!! What does RCCL do for people already booked? Thanks all Link to comment Share on other sites More sharing options...
Chisusie Posted April 29, 2007 #35 Share Posted April 29, 2007 I have read anywhere between $100 and $300 on board credit for each room, not person. I also have read that you can fight to get money back when you will have to change air like we will. We are not happy either. Just waiting to hear what the offer is so we can figure out what we want to do. We had a great aft balcony on your sailing too. Link to comment Share on other sites More sharing options...
grneyes Posted April 29, 2007 #36 Share Posted April 29, 2007 Thank you for your reply. We did not book air yet. Is the credit good only on a Serenade cruise just a different date? I will let you know if I hear from RCCL Link to comment Share on other sites More sharing options...
CLQ Posted April 30, 2007 #37 Share Posted April 30, 2007 Thanks for posting this...we are booked for the March 8 cruise...I hope we don't get bumped. We're between your date and Bonnie Voyager's sailing on Serenade. We're hoping nothing changes and all these sailings can happen. Feel bad enough for all the folks who are likely to be getting bumped. Link to comment Share on other sites More sharing options...
horsecrazygirl Posted April 30, 2007 Author #38 Share Posted April 30, 2007 My TA has said that you won't get any onboard credits if you rebook before the "official" announcement from Royal Caribbean. Since we're limited on times we can sail, I went ahead and booked the week Serenade returns from drydock and didn't wait for the credit/compensation. We hadn't booked air yet, so I don't have that to worry about. I was worried that balcony cabins together might get hard to find, and it wasn't worth a couple hundred $ for the uncertainty. I'm bummed about losing my mid-hump cabins, but since I've never had them anyway, I guess it just gives me something to look forward to on a future cruise. Personally, I would have switched to Princess to try a new ship - they do almost the same itinerary in reverse, but would have had to go in February. All that was o.k. with me, but the people we're traveling with really want to do Serenade, since we've talked so highly about her & the southern itinerary. Good luck to all who have to rebook. Now I'll just be worrying that Serenade won't be ready to sail on 3/8/08, and that we'll be "homeless in Puerto Rico", for a few days! Link to comment Share on other sites More sharing options...
lmmn Posted April 30, 2007 #39 Share Posted April 30, 2007 My TA has said that you won't get any onboard credits if you rebook before the "official" announcement from Royal Caribbean. Since we're limited on times we can sail, I went ahead and booked the week Serenade returns from drydock and didn't wait for the credit/compensation. We hadn't booked air yet, so I don't have that to worry about. I was worried that balcony cabins together might get hard to find, and it wasn't worth a couple hundred $ for the uncertainty. I'm bummed about losing my mid-hump cabins, but since I've never had them anyway, I guess it just gives me something to look forward to on a future cruise. Personally, I would have switched to Princess to try a new ship - they do almost the same itinerary in reverse, but would have had to go in February. All that was o.k. with me, but the people we're traveling with really want to do Serenade, since we've talked so highly about her & the southern itinerary. Good luck to all who have to rebook. Now I'll just be worrying that Serenade won't be ready to sail on 3/8/08, and that we'll be "homeless in Puerto Rico", for a few days! I will let you know if your statement from your TA is correct, because we have rebooked and have also changed our flights...I would definitely argue that one. However, with the cruise, I can always rebook again. How long is it going to take for them to call us???? We are only a small percentage of those booked those weeks...don't you think it would be in RCCL's best interest to call ASAP, so these people don't book flights? Link to comment Share on other sites More sharing options...
horsecrazygirl Posted April 30, 2007 Author #40 Share Posted April 30, 2007 My TA says RCCL won't say when they will "officially" notify all currently booked passengers - you would THINK it would be soon because of the airfare, but who knows?? RCCL won't even fax my new sailing's confirmation documents to my TA - have been trying to get those for a week!! However, my reservation shows up on RCCL's website - changed from 3/1/08 to 3/8/08 with the new cabin # I requested. So ... I haven't booked air yet - I hate this uncertainty. I'm a planner & always plan our cruises 18 mos. or so ahead. Maybe RCCL is waiting to fax my confirmation documents because they DO intend to give me the on board credit - yeah, right! I intend to argue that point when they eventually notify everyone and give them their credits - may not do much good, but worth a try! Link to comment Share on other sites More sharing options...
emilygrace Posted April 30, 2007 #41 Share Posted April 30, 2007 When our Jewel 2007 Canada/NE cruise was cancelled, they offered us OBC (the amount depended on what type of cabin you booked) IF you rebooked on CERTAIN sailings (a handful, not many)of the Explorer, at the prevailing rates, meaning our rate did not transfer over. That meant departing from a different port, and the cruise was not 7 days like the Jewel. We did not take them up on their offer since we did not want to sail out of NY, on the Explorer, for more money! Link to comment Share on other sites More sharing options...
lmmn Posted April 30, 2007 #42 Share Posted April 30, 2007 Well, thanks to cruise critic we all take care of each other. I like to be informed, and plan ahead. Someone in customer service asked me "how I knew about the dry dock"....because she didn't know. So thanks to all of you. Link to comment Share on other sites More sharing options...
LLSullie Posted April 30, 2007 #43 Share Posted April 30, 2007 We are booked for December on Serenade. Ours is still showing up. During the past few years they have been having trouble filling Adventure and Serenade out of San Juan, so I am not surprised they have chosen late winter/early spring to drydock Serenade. Hope you guys find another chance to get on Serenade from San Juan. Why not jump forward to December? :) Sorry to hear about your troubles. We're on Serenade December 8th ... really looking forward to it. My first Radiance Class. Can't wait to sign up for the Meet and Mingle! Link to comment Share on other sites More sharing options...
Elaine0138 Posted April 30, 2007 #44 Share Posted April 30, 2007 We're on Serenade December 8th ... really looking forward to it. My first Radiance Class. Can't wait to sign up for the Meet and Mingle! Come over and join us on the roll call there are a few of us there already Link to comment Share on other sites More sharing options...
Chisusie Posted May 1, 2007 #45 Share Posted May 1, 2007 anyone hear anything yet? Link to comment Share on other sites More sharing options...
grneyes Posted May 1, 2007 #46 Share Posted May 1, 2007 Not a call or e-mail I wish I knew what was going on Link to comment Share on other sites More sharing options...
cruisinsince99 Posted May 1, 2007 #47 Share Posted May 1, 2007 April 26th, 2007, 05:17 PM Dry Dock Schedule ... Here is the Dry Dock from RCCL via e-mail [Feb 2006] Monarch of the Seas 01.16.2006 - 01.27.2006 Majesty of the Seas 01.27.2006 - 01.30.2006 Radiance of the Seas 02.05.2006 - 02.19.2006 Empress of the Seas 10.28.2006 - 11.09.2006 Rhapsody of the Seas 02.09.2007 - 02.18.2007 Grandeur of the Seas 03.31.2007 - 04.14.2007 Serenade of the Seas 04.24.2007 - 05.10.2007 Mariner of the Seas 04.29.2007 - 05.06.2007 Jewel of the Seas 05.09.2007 - 05.25.2007 Sovereign of the Seas 12.03.2007 - 12.10.2007 Radiance of the Seas 01.19.2008 - 02.02.2008 Voyager of the Seas 02.2008 Brilliance of the Seas 04.14.2008 - 04.28.2008 Adventure of the Seas 05.2008 Navigator of the Seas 11.2008 Explorer of the Seas 01.2009 Legend of the Seas 04.2010 Freedom of the Seas 04.2010 Enchantment of the Seas 05.2010 Vision of the Seas 01.2011 Splendor of the Seas 03.2011 New Bedding Schedule: Splendour—Completed Legend—Completed Navigator- 6/10/06 – 8/5/06-- Completed Voyager- 6/17/06 – 8/5/06-- Completed Sovereign- 7/3/06 – 8/18/06-- Completed Monarch- 8/7/06 – 9/22/06-- Completed Explorer- 8/5/06 – 9/22/06-- Completed Enchantment- 8/19/06 – 9/30/06-- Completed Vision- 9/24/06 – 11/5/06-- In Progress Empress- 10/28/06- 11/9/06 Radiance- 1/7/07 – 2/17/07 Majesty- 1/12/07 – 2/8/06 Rhapsody- 2/3/07 – 2/24/07 Serenade- 2/24/07 – 4/21/07 Jewel- 2/18/07 – 4/4/07 Grandeur- 4/4/07 – 4/28/07 Brilliance- 4/28/07 – 5/17/07 Mariner- 4/23/07 – 5/20/07 Adventure- 5/20/07 – 7/22/07 Link to comment Share on other sites More sharing options...
glitteryone Posted May 2, 2007 #48 Share Posted May 2, 2007 I don't know how accurate that dry dock schedule is from RCCL....Serenade of the Seas was in dry dock the week before we boarded (sailed on 3.31.07). I do not know if they will once again be going into dry dock, but from what we were told on the boat that was it for them. The new bedding was in place at that time as well. I think they do the dry dock in the spring because soon after the April sailings they move to the Panama Canal and then Alaska.... Link to comment Share on other sites More sharing options...
cappy09 Posted May 2, 2007 #49 Share Posted May 2, 2007 Asked my TA to contact her RCCL rep to find out what was going on. The response was that it appeared as though it was going into drydock. A formal announcement would be made next week. Seems to be the party line right now. I had her put a hold on 2 different sailings. One on Serenade in April and one on Adventurer in May. Dont want to book either one right now. Will wait to see what RCCL has to offer in the way of perks. Really don't want to loose 9256 aft corner cabin. Link to comment Share on other sites More sharing options...
Elaine0138 Posted May 2, 2007 #50 Share Posted May 2, 2007 I don't know how accurate that dry dock schedule is from RCCL....Serenade of the Seas was in dry dock the week before we boarded (sailed on 3.31.07). I do not know if they will once again be going into dry dock, but from what we were told on the boat that was it for them. The crew onboard knew Serenade was going into dry dock again in February 2008 before it left drydock in March 2007. Link to comment Share on other sites More sharing options...
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