Carnival website. weird message

[Cshell5]

5185 : The number of guests requested exceeds the capacity of any cabin available on this sailing. Please select a different number of guests or an alternate sailing.

We leave in 3 days and I am getting this message on my reservation page. Already sent e-mail asking but have not received a response. Anyone know what this may mean and do you think I should call if I don't get a response saying everything is ok. I already have my boarding pass and fun pass, etc. Thanks. My other 2 couples who are traveling with us are getting the same message on their reservation page.

[truecruiser]

5185 : The number of guests requested exceeds the capacity of any cabin available on this sailing. Please select a different number of guests or an alternate sailing.

We leave in 3 days and I am getting this message on my reservation page. Already sent e-mail asking but have not received a response. Anyone know what this may mean and do you think I should call if I don't get a response saying everything is ok. I already have my boarding pass and fun pass, etc. Thanks. My other 2 couples who are traveling with us are getting the same message on their reservation page.

 

if there are only 2 of you in each stateroom it is highly unlikely there is a problem. all cabins are, at a minimum, doubles. but i wld still call, w/o a doubt.

[m4nash]

I've gotten the same msg several times too. I called yesterday and they told me my reservation was fine. I also have been able to occasionally get the site to work correctly. Other times I get this error screen that says "Runtime Error" with a bunch of code when I initially go to the main Carnival site. I don't think it's anything to worry about, but call them if it makes you feel better. It made me feel better. I think they are just having problems with their website.

[phinfan63]

5185 : The number of guests requested exceeds the capacity of any cabin available on this sailing. Please select a different number of guests or an alternate sailing.

We leave in 3 days and I am getting this message on my reservation page. Already sent e-mail asking but have not received a response. Anyone know what this may mean and do you think I should call if I don't get a response saying everything is ok. I already have my boarding pass and fun pass, etc. Thanks. My other 2 couples who are traveling with us are getting the same message on their reservation page.

 

How many people are booked in your cabin? If it is only the two of you then it must be a glitch in the system. I would call Carnival and inquire though just because it will make you feel better :-)

 

Have fun!

[Cruise-Crazy]

5185 : The number of guests requested exceeds the capacity of any cabin available on this sailing. Please select a different number of guests or an alternate sailing.

We leave in 3 days and I am getting this message on my reservation page. Already sent e-mail asking but have not received a response. Anyone know what this may mean and do you think I should call if I don't get a response saying everything is ok. I already have my boarding pass and fun pass, etc. Thanks. My other 2 couples who are traveling with us are getting the same message on their reservation page.

 

I doubt there are any problems with your booking but if you are worried I would call.

[deborahjo]

That is one overpopulated ship....

[NotAPirate]

Have you tried calling Carnival at their 800#? Their site was having some issues this weekend.

[Cshell5]

That is one overpopulated ship....

 

I hope not too overpopulated.:cool:

[floridacruiser63]

Hi,

Carnival is having problems with their website. I called them earlier today and was told to ignore the message. They are working hard to fix the glitch.

Have a great time!!!:D

[jacqbquik]

I'm getting the same message when I look at my reservation. Hoping they get it fixed soon!

[Cruise-Crazy]

Some of the :improvements" to the site are not as easy to use as they used to be. I was told a lot of the employees there don't like it much either.

[Insel]

I got the same message when I checked the site. We already have our cabin assignment, but I frequently check the site anyway. There are only 2 of us in our cabin and I feared they were changing our cabin or something. I tried again and it was fine. Several times I have used the Carnival site and either our cruise did not show up...that was fun to see..or excursions were gone. I now know it's the site having issues. I attempt again a bit later. If I'm in a panic I'll definitly grab the phone and call them!