hpeabody

Somewhere in this thread (I think) we were asked to share our resolution. So, Here's mine Inside IE is just not for me. I accepted the upgrade to DA Deluxe Balcony for $1260.00 (I am a solo) I worked with Jen Wright directly via email after my initial experience with chat. Jen was excellent to work with. Below is my confirmation from Jen Hi Holly - Done! I have moved your room to DA and the booking is now showing a balance due of $1260. Please pay online through Cruise Personalizer today or let me know if that's not possible. The upgrade requires same day payment or the system will cancel, but I can put an additional few days on it as needed. Thank you again for your patience and understanding. Best, Jen I am also booked on the TA, so now I am looking forward to a lovely 21 days on the new Star Princess (Fingers crossed it goes as planned) Will have to be very careful planning this trip. So it is a good outcome for me

Yummmm. The MTG lunch looks good. I am thinking on a 1 week Alaska cruise I may make the MTG Lunch at around 700 days. I did on a past Discovery cruise. I was pleasntly surprised. I think I am getting excited for MY cruise on Majestic.

I agree!

FYI, if you did not already know this. The on board loyalty person is not employed by Princess any longer. They outsourced it to O.N.E. (I believe) and combined the position with Future Sales, which they had previously outsourced. I have read other negative comments from other ships also. It seems nearly everything is outsourced with Princess.

On Princess I have never felt the specialty restaurant food was the same as in the MDR. There is a kitchen in the restaurant that prepares these meals. There may be some ingredients in common with the MDR due to volume buying. But the meal is different than the MDR for sure.

Regarding using a TA in this debacle, It has to do with who has the rights to the specific booking. If the $0 booking was made on line (as mine) my TA can not help and gets nothing if it were to be turned over to her. So I never did. But, yesterday when I was dealing with Princess on chat my TA was right beside me via email the whole time. Oh, and it was 9-10 pm at night. How's that for a great TA. This is just my experience YMMV. I have never had a CVP, so I can't comment about how that might work.

I believe you are looking for someone shoreside, not a officer on a ship. This is probably not the right thread for your post. You might create a post in the main body of this forum. Say in the title something like seeking Princess customer service/relations contact information. You could then just copy and paste your post here. That may get the kind of visibility you are looking for.

You are on island time! I can't wait for her to arrive in Seattle to take me to Alaska June 2nd. YAY!

I agree, don't take a chance. I had to renew mine quite early with a long international cruise coming up about 4 years ago. One way to tell is (at least it was when this happened to me) If the Princess/Medallion App or website accepts your passport information that may be an indication that has likely been accepted. If you seem to have an issue enterring the passport information that may indicate it would not be accepted. Just my experience, YMMV

I am booked on that Sapphire sailing Apr 8, 2025. I hope to see you on board.

Yes, white is indicative of an inaugural cruise year. The problem is the WONKY as always App. I am white too on the App, but really elite, black. I've call a few times to no avail. They say they will get back to me and never do. The agents we get are not interested in such a trivial thing as a color on a medallion on a screen so it gets no attention or resolution.

customerrelations@princesscruises.com is what I have.

I can not begin to imagine the wait for for the cable car to get down with 12,000 people. You would likely have to spend half the time there waiting in the line. I see this kind of thing happening with more and more Mega Monstrosities being built. Sad for those who prefer lovely ports over the ship. I have no plan to ever board one of those Mega Monstrosities, IMO / YMMV

Yummmmm, I love sole I am leaning toward getting that.

@LACruiser88 You must like The Catch. Any recommendations? I am on Majestic from Seatle soon and have reserved. BTW, thanks for this live thread!