dog

$4190 CAD for 2 adults in an inside cabin. No perks only offer for free inside with $200 OBC was for October 15/25 sailing ⛵️ n Star.

Jen Wright has been responding immediately to our emails, I hear. In my opinion the threat of “ switch” to an inside or lose deposit between Friday 9 pm and May 6th was inexcusable. Princess has incompetent staff working on their website- this should have been caught much sooner. I phoned right after my confirmation was received to have a name and loyalty number corrected and all was well with my booking! How many times do we see issues with Princess website and customer service on here? Should tell them something.

This was my question and I did not expect it to end this way. I see that someone has given advice to keep my mouth shut- never spoke to any of you about this. I would only accept a cruise that was a legitimate offer for me.

I mentioned to Jen Wright Princess cruises, that I was posting on here. Something we can learn from.

Thanks!

Kathy49, I saw you on the roll call for the Oct15/25 Star. So sorry you got all caught up in this mess. Hope you get it resolved to your liking- free inside cabin with $200 US pp or upgrade for $, or cancel with a refund. By the way, I am off for my BD trip this week and would appreciate help in keeping the Roll Call active. Thanks

Absolutely spot on. I am done on this topic. dog. gone

Hoping we can just skip over the suggestions that we should have known better. I have had several excellent casino discounts show up during my online booking process. I went on All of those cruises. I had no idea that the website was not functioning properly.

Thanks for sharing. Atleast others were seeing the offers besides my OMg thread!

Call 1-800- jen wright by email got quick results

Ha! I had the time of my life last couple of days! Was looking for you on my OMG thread! ——— jen wright responded immediately re: cancellation fees- waived- now in writing FCD & FCC back in my account credit card refund- 2 weeks ? no cruise on Star —- Really could not accept free inside cabin- good deal for those who can The upgrades I was offered were too much for an unplanned cruise No dirty banana, no Alfredo’s & no gross ice cream desserts ——— I am truly sorry to those who are having problems with this. When we are on a Princess ship we love it. There has been way too much hassle in past year re: phone, customer service, annoying promos, errors in payments, refunds etc. to continue dealing with Princess. I am going on the Sun at the end of 2024 and taking a rest after that.

Jen responded immediately. cancellation fee waived in writing!

Always look on the bright side of life! Spam A Lot Great attitude!

Thanks again for sharing that it was possible to get this kind of offer.

Hoping to not go there- I told you so. Please, be kind. This has been handled very poorly by Princess. All who booked were well aware there was a Risk. Above posters on here and in my original OMG thread have received $0 comp offers and they enjoyed their win fall.