Sailed Mardi Gras a few weeks ago and I only had 2 main complaints. 1- The elevator situation is horrible! I almost exclusively used the stairs ( which I needed anyway! ) LOL. I can't tell you how many times we were waiting on an elevator and watched a completely empty one (glass doors) go right on by us without stopping!
2-The casino is way too crowded! They had 2 $10 Blackjack tables ( 14 chairs) for nearly 6,000 passengers.
You do the math.... They kept a $100 table open the whole time and it was almost always empty.