dog

See you someday. I’ve flown over Greenland a few times- absolutely beautiful! Glad you are settled! dog

Exactly why I closed the thread and now asked for it to be opened up again. It is an excellent example of what is going on at Princess Cruises. The website and customer service appear to be inept at doing a proper job. Those wishing to continue on with the cruise get a free inside cabin &$200 OBC. Too good to be true.

No, but this was what I was told at 9:15 pm Friday on phone. Same person I had correct name & loyalty number on this booking the day before. She was in head office, I asked her and kept going off to get info for me. So, I might of done better had I waited until Saturday. no perks. $200 OBC in US was offered

I book d MD mini aft deck 10. $769 paid $3777 additional to get this upgrade offer no perks CAD$

Email to: jenwright@princesscruises.com explain that you need a cancellation in writing mine says: fee- none no more deals- there was no email offer- it was on website when I logged in- no mention of casino, but details of comp- conditions

$4190 CAD for 2 adults in an inside cabin. No perks only offer for free inside with $200 OBC was for October 15/25 sailing ⛵️ n Star.

Jen Wright has been responding immediately to our emails, I hear. In my opinion the threat of “ switch” to an inside or lose deposit between Friday 9 pm and May 6th was inexcusable. Princess has incompetent staff working on their website- this should have been caught much sooner. I phoned right after my confirmation was received to have a name and loyalty number corrected and all was well with my booking! How many times do we see issues with Princess website and customer service on here? Should tell them something.

This was my question and I did not expect it to end this way. I see that someone has given advice to keep my mouth shut- never spoke to any of you about this. I would only accept a cruise that was a legitimate offer for me.

I mentioned to Jen Wright Princess cruises, that I was posting on here. Something we can learn from.

Thanks!

Kathy49, I saw you on the roll call for the Oct15/25 Star. So sorry you got all caught up in this mess. Hope you get it resolved to your liking- free inside cabin with $200 US pp or upgrade for $, or cancel with a refund. By the way, I am off for my BD trip this week and would appreciate help in keeping the Roll Call active. Thanks

Absolutely spot on. I am done on this topic. dog. gone

Hoping we can just skip over the suggestions that we should have known better. I have had several excellent casino discounts show up during my online booking process. I went on All of those cruises. I had no idea that the website was not functioning properly.

Thanks for sharing. Atleast others were seeing the offers besides my OMg thread!

Call 1-800- jen wright by email got quick results