Just off Royal, I was overcharged in the shops by $20.00, I did purchase a $10 item at the sale, but was overcharged for 2 other items I did not purchase nor receive, Guest Services and shops refused to view the tapes or app to see that I was not the purchaser, would not give me the items they claim I paid for either and they would only remove the $10 item I did purchase! I immediately left the area and went to my room after my purchase and shop and Guest Services said I must have been in the vicinity and it picked up my medallion?. This is isn't the first time this has happened on my Princess Cruises, not happy with this reoccurring theme.
I had Premier Package and was overcharged a dinner and a guest dinner at a specialty restaurant and I was dining alone, they insisted I had a guest with me, I said look at the cameras, contact my Waiters, refused to remove it and other charges, not happy!