kpd21880 Posted October 18, 2016 #1 Share Posted October 18, 2016 I made online reservations via their website over a week ago, but have not received an email confirmation. I have emailed and Facebook messaged the company with no response. Is this typical? Should we find somewhere else to go that day? Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
aquidneck1 Posted October 19, 2016 #2 Share Posted October 19, 2016 Its typical. Just keep at it. Try this one as well. Daislyn Sharpe dsharpe@carambolabeachclub.com Link to comment Share on other sites More sharing options...
Rare mitsugirly Posted October 22, 2016 #3 Share Posted October 22, 2016 I had the same problem. I ended up messaging them on their "social media" site and they answered with no problem. Also, you don't actually have to have a reservation. Just show up and walk out to the beach and pick a spot to sit and they collect your money. :) Link to comment Share on other sites More sharing options...
luvtovaca Posted October 23, 2016 #4 Share Posted October 23, 2016 I received a quick reply from the "dsharpe" email confirming our rentals. She requested I use the general reservation email for future correspondence. I emailed back a question and have since gotten no response. It's been about a week... Link to comment Share on other sites More sharing options...
kpd21880 Posted October 23, 2016 Author #5 Share Posted October 23, 2016 I ended up receiving a reply via Facebook messenger. Poor customer service, but most reviews say a good experience once you're there. Fingers crossed. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Luvcrusn Posted November 11, 2016 #6 Share Posted November 11, 2016 I read elsewhere that the restaurant was closed. Is this true? Are there bathroom/shower facilities? Drinks available? Link to comment Share on other sites More sharing options...
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