Carambola Beach Club

I made online reservations via their website over a week ago, but have not received an email confirmation. I have emailed and Facebook messaged the company with no response. Is this typical? Should we find somewhere else to go that day?

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Its typical. Just keep at it. Try this one as well.

Daislyn Sharpe dsharpe@carambolabeachclub.com

I had the same problem.

I ended up messaging them on their "social media" site and they answered with no problem.

Also, you don't actually have to have a reservation. Just show up and walk out to the beach and pick a spot to sit and they collect your money. :)

I received a quick reply from the "dsharpe" email confirming our rentals. She requested I use the general reservation email for future correspondence. I emailed back a question and have since gotten no response. It's been about a week...

I ended up receiving a reply via Facebook messenger. Poor customer service, but most reviews say a good experience once you're there. Fingers crossed.

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I read elsewhere that the restaurant was closed. Is this true? Are there bathroom/shower facilities? Drinks available?