dougecon Posted June 19, 2016 #1 Share Posted June 19, 2016 I'm trying to clarify why I can't reserve my seats on the second leg of a flight on Alaska Airlines from Seattle to Anchorage for an Island Princess cruise. The reservations were made through the Princess EZAIR service. I can obtain seats for the flirst leg from BWI to Seattle, but the second leg says seats are controlled by the airport/ticketing counter. Have others experienced this issue? Is there a logical reason that I am missing? I called Princess but couldn't get a clear answer. "They don't because they don't..." OK... Thanks in advance...doug Link to comment Share on other sites More sharing options...
long cruiser Posted June 19, 2016 #2 Share Posted June 19, 2016 Try calling the airline with your outbound ticket reservation number You can also sign up for frequent flyer miles. long cruiser Link to comment Share on other sites More sharing options...
bcnvcanada Posted June 19, 2016 #3 Share Posted June 19, 2016 Do you have a ticket number for the leg in question? If you don't this is a clear sign that it not fully paid and ticketed. A couple of weeks ago someone on these boards also purchased easyair and they had to paid for there flight home. Check with the airline to make sure that it has been ticketed and call Princess. DO NOT let them off the line until the problem has been resolved. Link to comment Share on other sites More sharing options...
moki'smommy Posted June 19, 2016 #4 Share Posted June 19, 2016 We had an issue where some legs had seats "automatically" assigned (which I could change) and other legs I couldn't reserve seats even after Princess had reserved the tickets. It turned out that the airline wouldn't allow seat selection until the tickets were PAID, not just reserved. In other situations, the airline controls seat assignments, whether in advance or at the gate. The closer you are to the flight, the more likely it is to be at the gate. If you have a ticket number, I'd call the airline directly and ask. Link to comment Share on other sites More sharing options...
caribill Posted June 20, 2016 #5 Share Posted June 20, 2016 It could be that the flight has had all of the seats that could be pre-reserved already assigned. Not all airlines allow every seat to be pre-reserved. This gives them some flexibility. Link to comment Share on other sites More sharing options...
satxdiver Posted June 20, 2016 #6 Share Posted June 20, 2016 If you are on Alaska Air, it means they either are about to or have oversold the plane and cannot make seat assignments at this time. You will be given a seat assignment probably at the gate. Do not fear though as if they don't have enough seats they will pay some to take the next flight. I have been on flights like this where they were having to pay pax to not take that flight. Link to comment Share on other sites More sharing options...
Rare cruisequeen4ever Posted June 29, 2016 #7 Share Posted June 29, 2016 That means all available to pre-reserve seats are taken already. You can keep checking, though, because some might pop up. If not, you'll be able to choose your seat when you check in online 24 hours in advance. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
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