What happened to the excursion I booked?! NCL escape!

we booked an excursion on our ncl escape stop at Cozumel, 'snorkelling palancar and playa Mia beach' just logged onto my account and it's a totally different excursion?! 'Starfish sanctuary and palancar' and no playa Mia? When I logged on and looked at other excursions and only one comes up for Cozumel now? What's going on??!!!

Probably a database mistake. Call them up and fix it with an actual human.

we booked an excursion on our ncl escape stop at Cozumel, 'snorkelling palancar and playa Mia beach' just logged onto my account and it's a totally different excursion?! 'Starfish sanctuary and palancar' and no playa Mia? When I logged on and looked at other excursions and only one comes up for Cozumel now? What's going on??!!!

What response are you expecting other than "call NCL and have them fix it".

Wow that's really helpful, thank you, I hadn't thought of that

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What response are you expecting other than "call NCL and have them fix it".

I also second this advice. Call NCL directly.

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We just got email today that 4 tours were cancelled for our cruise in August.

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