Thinking the same. It's best suited for warmer climes. And, any Atlantic sailing is going to be dicey, weather wise (at least all the ones I've sailed).
Strictly personal opinion.....
-there needs to be a re-evaluation of routes and the ships that sail them
-someone/somewhere within NCL there needs to be an assessment of how staffing affects guest satisfaction/relations
-by now, the shortages of....well...anything are way behind us. That should no longer have ANY bearing on passenger consumables whether it be drink or food
-whatever NCL saves in cost cutting, they'll lose in guest loyalty
-can't quite put my finger on others' experience with Prima, as it seems less than ideal. Or, I just got lucky on my sailing. Mine was quite different. Maybe it's because I have an air of aristocracy that follows me. After all, I'm barely outside of Appalachia, a part of the country known for our deep appreciation and sophistication of fine food and liquors (like grits and moonshine).