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suekel

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  • Posts

    2,085
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About Me

  • Location
    IA
  • Interests
    Travel, Reading, sports
  • Favorite Cruise Line(s)
    Princess
  • Favorite Cruise Destination Or Port of Call
    Curacao

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  1. I sent an email to the guy in charge of customer service. A woman named Janet called me back to reassure me that upper management is aware of how absolutely terrible their customer service is. We'll see if anything changes.
  2. Well, it would be pricey. You'd have to do 2 cabins with one person and they would be charged double. Other than that, there is no reason why you couldn't do it.
  3. Neither. There are no waiters in the theater and you cannot use the app for delivery in the theater. Take a drink in with you. Pool, it's faster to flag down a waiter. In my opinion. But it's even faster to walk 50 feet to the bar.
  4. My husband loves the Crown Grill. He thought the filet at Catch by Rudy was better than the CG. I prefer Sabatini's though I never get all the courses.
  5. I always get a package but yes, if one doesn't.
  6. No, I called and asked about this as I have done it on every other ship and they were rude in their response. They were also rude when I called to ask about my incomplete elite mini bar set up which they never took care of.
  7. Yes. Or you can just call and order off the main dining room menu.
  8. I've done that and received what I ordered on every ship but the Sky. They were pretty rude about it too.
  9. I get that when I use Chrome. Firefox works great.
  10. O'Malleys is casual dining ...No word yet when Love is opening.
  11. I also sent an email to the email address listed in this thread. I mentioned the last 2 phone calls that I had made to Princess. These were to my casino rep who had to transfer me to the OceanReady department. He stayed on the call so he could listen. He ended up breaking into the conversation because he couldn't believe how badly they were handling the reason for my call. Yesterday, I received a phone call from Princess. Janet, the woman who called me, reassured me that the upper levels of Princess are fully aware of how badly the outsourcing is working. Now, as to how quickly they will fix this issue, we'll just have to wait and see. I'm just happy they know.
  12. I've eaten at Alfredos on most ships. The Majestic was the best.
  13. You can't. The list varies by bar and restaurants. You can't even get the labels for the plus package except Canyon Road. Most have Silverado and other decent wines available on the premier package. And don't expect room service to have anything good.
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