We booked a 2024 cruise. I downloaded the Medallion app and signed in without any problem. I then got a casino credit. My travel agent had Princess apply this credit to our booking. However, for some reason, Princess had to change the booking number. Now when I try to log in the Medallion, it says the new booking number is already being used and the old booking number has been cancelled! I have deleted the medallion app and reinstalled without any luck.
Has any had experience with this or have any advice? Thanks!!