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Desert Cruisers

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  1. If you are able to do so, file a dispute with your credit card company now. We filed 60 days after cruise cancellation in late July and received permanent credit in early November. Why are you waiting?
  2. We are also booked in October on the Sky Princess for a 7-day sailing. One possibility is that there will be a change in ship. This would require transferring over existing bookings and cabins to a new ship. Just guessing...
  3. We have had 9 cruises across various cruise lines cancelled this year. The first cruises cancelled were on Princess but, even then, it only took 76 days to get future cruise credits. We only had a small deposit - $100pp - on a cancelled December Crystal cruise. After waiting 60 days from date of refund request (7/31), we disputed the charge thru our credit card company on September 26. Yesterday - November 9 - a permanent credit was applied. We don't believe that we would have gotten our refund so quickly (ha-ha) if we hadn't filed a CC dispute.
  4. cruiseindustrynews.com Article dated 10/30/20 is titled "Cruising is Back: Key Takeaways from New CDC Framework".
  5. Per an article re CDC Framework for Conditional Sailing Order on Cruise Industry News website: Cruises from the US can be no longer than seven days. The CDC reserves the right to shorten cruises.
  6. You may have gotten a temporary credit while the CC company contacts Crystal for a response.
  7. Schedule was released except for month of April.
  8. Princess website is blank for the Crown Princess next April. I know that it needs to get from Ft. Lauderdale thru the Canal to LA. Does anyone know when the schedule will be released?
  9. Hope that they have improved the Medallion system while there's been no sailing. Prior experience not positive. Even though we had our Medallions prior to the sailing, they didn't work at embarkation. Had to do everything the old-fashioned way. Half the time the drink ordering system did not work. Drink menu very limited. Forget about ordering a dirty martini. One time our drinks were delivered to our cabin, not our table. I normally always carry my phone with me. However, I like being "free" while on the ship. Who wants to carry a phone around on formal night?
  10. We have had 9 cruises with different cruise lines cancelled this year. Crystal has been the slowest in refunding our money. We put down $200 refundable [$100 pp] for a 12/2 sailing on the Serenity. Crystal cancelled this sailing on 7/30. We submitted a refund request which was verified by a customer representative on 7/31. As of 9/26, we had not received a refund. Filed a CC dispute 9/26. Crystal has until 11/24 to respond. In comparison, we cancelled a Celebrity cruise for December on 8/3 and the refund [$900] was back in our CC account on 8/5. An earlier Celeb
  11. Based on what's happening with cruises starting up in Europe, the cruise lines looking to sail out of USA ports may require passengers to take ship-sponsored shore excursions in order to get off the ship in port. This requirement would likely make us rethink whether we would cruise. We aren't interested in having to take a shore excursion in a place like Honolulu in order to get off the ship. We have been there many times and like to do certain things that aren't offered as a ship tour. How do people feel about having to take ship-sponsored shore excursions? Would it change you
  12. We had nonrefundable tickets on Air Canada for a June Las Vegas - Vancouver flight but were eventually able to get a refund. Initially, Air Canada cancelled and would only give a travel voucher. The AC agent acknowledged the US-DOT position but said "it didn't matter and all you are getting is a voucher". She did offer to refund the seat fees. US-DOT has been very clear that COVID-19 is NOT a valid reason for refusing a refund when an airline cancels or substantially changes a flight. US-DOT has been getting a ton of complaints about Air Canada. Here's
  13. Re the "extra air points" option...Air Canada is offering a bonus if you take the Aeroplan miles instead of a future flight voucher. I forgot about using the Aeroplan miles on partner airlines. As you mentioned, award inventory and having enough miles to be of use are also important. Add in the difficulty of using awards during peak seasons - e.g., Alaskan cruising.
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