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About Balsam12

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    Cool Cruiser

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    Perth, Western Australia

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  1. We have two cruises currently booked. The good part is that they are both with P & O Australia, and were booked on their $1.00 deposit deal. The first one is a New Years cruise out of Brisbane, and the next payment is $500 due at the end of June. We already have $800 credit with P & O from a previous cancelled cruise, so don't actually need to outlay any more until the final payment which is in the middle of October. At this point, we would not be booking any more cruises that need "normal" deposits paid at the time of booking, but losing $2.00 won't break us 😁
  2. If you are working outside Australia for more than 90 days continuously, you do not pay tax on income earned overseas. You are however required to report it to the ATO, and it is used in calculating the tax rate for any income earned while in Australia. e.g. you do a 6 month contract overseas, earning $45,000, then return to Oz and work the next 6 months here. You pay tax on your Australian income starting at 32.5% with no tax free threshold. Been there, done that working on cruise ships myself.
  3. So a little more success 🙂 It appears the TA has released our P & O booking. We lost $100 credit that was from the TA, but that was only to be expected. Never again.
  4. I'll continue with the good news.... our refund has just landed in our bank account. Now to get them to release our other booking back to P & O.
  5. I seriously doubt there will be many people who fit that category after this fiasco....
  6. I tried that line with RC, and as always, the cruise line refuses to discuss any financial matter with the customer when there is a TA involved. This has basically sealed the deal on never using a TA again. I think I posted earlier, we are completely at the mercy of the TA, and have no way to even know if they are telling us the truth. Unfortunately, I have another booking with the same TA, which was made well before the Covid outbreak. We had only paid $2.00 deposit on that one, but then the next payment of $800 was due. Balcony cabins on the cruise were sold out, or w
  7. I initially contacted Fair Trading NSW as the TA is located in Sydney. They suggested contacting AFTA in the first instance and gave me the number 1300 363 416. I called, and negotiated my way through their menus, getting through to a lady by the name of Gina. She initially asked for my story without the name of the TA, and then asked for that information at the end. Once hearing who the TA is, she seemed very confident that I would get the money, and that they were in no danger of going bankrupt. As I posted earlier, she then advised me to wait two weeks, a
  8. I have just spoken to the Australian Federation of Travel Agents (AFTA). They have advised that if I have not had the refund within two weeks, they will pursue the matter with the TA.
  9. I can confirm that it's definitely another week with no money for me. Have now emailed the TA advising I will be commencing legal action to recover my money as they have had the funds for more than three weeks.
  10. Do this and pay much more than you would have by purchasing in advance. Having said that, nobody knows how things will work when cruising starts up again. Maybe it will be cheaper to purchase on board, maybe it won't, but in my experience, it has always been cheaper pre-cruise, as long as you keep an eye on the prices and grab the drinks package at it's lowest price (or keep cancelling and repurchasing when prices drop). Here's my spreadsheet of price fluctuations for our cancelled NZ cruise on Radiance: The right hand column is where we purchased, and then when we cancelled
  11. If they changed it to non refundable, but then just set the prices rather than running pretend sales all the time, it would make life much easier. It would, however, take a lot of the fun out of it... I quite enjoy checking the Cruise Planner every day looking for better prices 🙂
  12. Yep, those prices are in AUD. The actual prices I used for individual drinks are educated guesswork, but won't be too far off the mark. 🍸🍹🍺🥂🍻🥃🥤🥛☕🍷 = 🙂
  13. Looks about right... It's pointless me going off at the bloke on the phone, as he probably can't do anything to assist me, hence escalating to someone that (hopefully) can help.
  14. OK... my information may not be 100% correct as nobody knows what will happen when cruising resumes, but here's what I can tell you: 1. No.Cruises booked through RC Australia and sailing from Australia work in AUD. Forget about winning on exchange rates, as RC will ensure you never win. 2.Forget about the pricing of drinks. The way RC packages work will ensure that standard drinks and cocktails are included in the package. All your standard two shot cocktails will be covered, and it will only be three shot drinks or ones using top shelf booze will cost extra. The same g
  15. So... I went back to Consumer Protection, who contacted RC and were advised the refund was sent to the TA on 8 February. This means they have been sitting on my money for two and a half weeks. I have asked the phone monkey at the TA to escalate this as it is unacceptable. Unfortunately, they don't work on Fridays, so I can't do any more until next week.
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