Some weeks ago, commenters criticized Viking staff for being too effusive when greeting passengers departing from or returning to the ship.
Now the concern, stated above, is that too many crew members may be “shy” (expressed in quotation marks for whatever said marks add to the word’s common meaning).
A Viking ship carries several hundred staff. It’s reasonable to assume, therefore, that passengers will meet effusive crew during a cruise, and shy crew, and crew on other points of the emotional spectrum. That was the case on the cruise I completed last month. So I roll with it. Why not? The human condition is endless.