caviarforme

We were also on the same cruise and had the same issue. I always check my account early in the cruise to ensure my onboard credit is showing, and it was missing. Seabourn Sqaure also demanded proof which I luckily had. A few days later the OBC appeared. No explanation and no apology! As to daily charging to the credit card, I have never experienced this, and I am staggered that SB do this without notification, which is probably in breach of the credit card conditions. If you get no response from SB to your complaint, claim from your Credit Card for a "chargeback", if that is available in Germany.

Last July we sailed from Venice. SB ships dock at the Fusina industrial port across the lagoon, but check in is at the old Marittima Cruise Terminal in Venice itself, where cruise ships used to dock. Passengers are then "bussed" to the ship - about 20-30 minutes. We also had Seabourn pre-cruise airport transfer, and whilst there was no visit from the Pope, our SB instructions said we would be transferred direct to the pier from the airport - we were not! We were taken from the airport to the old cruise terminal to check in and then transferred to the ship. Took about 2 hours. Also the cruise terminal is no almost empty of facilities - not a single shop etc and just a snack/cold drinks machine.

Second visit also excellent - 36oz Porterhouse sharing steak cooked to perfection and so full of flavour. Almost did not need a knife. Best steak I have had for years, and a lot better than TK, which I never liked. Service again excellent. Addresses by name, Try Solis, and if something is not quite right tell the Maitre D' who will always try to correct the issue before complaining here

1 Reservations for Solis are restricted to one per "Sector" - otherwise book on board whe required 2 Depends on what you like - try the Sushi a lunchtime 3 I am a traditionalist and would NEVER wear jeans in a restaurant, however it is allowed except on formal nights. 4 All suites have water and a stocked minibar - you are traveling at a different level from Celebrity 5 Wifi is good - never found the need to pay for a faster service 6 Not sure where you saw that excursions are included - they are normally at an additional charge and are listed on your online booking

Are we on the same Seabourn Quest? Our Solis experience was excellent - Salt Baked Fish was excellently filleted and tasty - never an empty wine glass - and wonderful polite service with humour (proper English spelling is a clue to my country of residence) - and also addressed by name. The menu can appear confusing, but once explained it all falls into place. Looking forward to our second visit tonight! On the question of knowing your suite number - I challenge the writers here to learn all 400+ guest names and suite numbers in a few days. We have been addressed by name throughout - we address staff by their names, take interest in them, and thank them at all times. Could be a link!!!

We did the Dolphin Swim at Carambola in 2022 - Coach left from Carambola and we were returned to Carambola in time for Caviar and Lobster lunch. Really enjoyed the Dolphin Swim BUT they make you leave at cameras and phones in the changing lockers and then sell you their photographs via download at an extremely high price. Seem to recall a full set was over US$120.

Stu UK, As far as I am aware that is the case!! If not we will be "in the same boat" as you next week - literally! See you onboard or maybe on the flight from LGW

Last Novmber/early December it was at Carambola beach on both visits in our 21days

So has mine even though we are not boarding until you disembark!

Stu UK, No need to worry - as a regular SB cruiser never needed or used a boarding pass. Just your passports and reservation info. Also, never use the pathetic folded paper baggage tags you print off that need a stapler/sellotape and rip off easily. On arrival at the port they will take your bags and add tags and write with your suite number on them. Are you disembarking in Gran Canaria or staying onboard? If the latter - see you when we join Quest there.

I love your humour (note British spelling!) I look forward to meeting you

John117, Our surname starts with S, so this could be the case! Good luck and hope to see you on land, sea and in the air, thoug how we will ientf each other I have no idea!

John117, We are also joining Quest on 4th and flying in to Gran Canaria on 3rd c/o Seabourn. I asked my TA to find out where we are staying on the night of 3rd and SB repied "The hotel you will be staying in is The Santa Catalina Hotel. Please be aware that this can be subject to change, however, this is the hotel that has been confirmed at this time. Once you reach the hotel, you will get more information regarding the times you will be collected for transfers. " Also - having downloaded my "Final Documents" from the Seabourn it states on the itinerary "Wednesday Apr 3 LONDON GATWICK In air 2:50pm Wednesday Apr 3 GRAN CANARIA 7:20PM Wednesday Apr 3 LAS PALMAS SANTA CATALINA (DELUXE SUPERIOR) CALLE LEON Y CASTILLO 227 LAS PALMAS, 35005 SPAIN PHONE: 35121381140 1 NIGHT STAY / DOUBLE OCCUPANCY Thursday Apr 4 LAS PALMAS, GRAN CANARIA, CANARY ISLANDS, SPAIN 5:00pm Friday" The itinerary also states boarding on 4th will be from 12.30 so I expect transfers to be around 11.30 - 12.00 from the hotel, which is close to the port. Obviously I cannot guarantee you are booked in the same hotel etc. but your documemts on the my booking pages of the Seabourn website or on Seabourn Source should show you the details by now. Hope this helps and see you onboard!

Press Reader is a post covid alternative to the good old newsheets we used to receive in our cabin. On our first cruise post covid I downloaded Pressreader before the cruise as instructed by SB but found onboard that you could access it via the Seabourn Source App. In fact I was told that you HAD to access it through the SB App whilst onboard to get it free! Logical!! Usual confused SB instructions! However only used it once - it is a pleasure to be free from the world for a few days

We are from the UK and am sure you will enjoy Ovation. We are modern traditionalists and have cruised Seabourn a lot in many parts of the world. You should dress as YOU feel comfortable, so long as you are smart in the evenings, wherever you dine. Following the crowd is not obligatory. Dress of the masses will vary slightly on where the cruise is in the world and the nationality of those aboard (I will not expand!) I will always wear a Dinner Jacket on formal nights if dining in Solis or the Restaurant, part of luxury cruising is occasional style. On other nights I will have a long-sleeved shirt (the AC can be fierce), sometimes a jacket, and sometimes a tie. Who needs a "loud" shirt - I do not see any "fun" in that unless you are an exhibitionist or on a Disney cruise. Dining in the Colonnade - short sleeved shirt and smart trousers, at Earth and Ocean - shorts and T-shirt/shirt if weather permits. For the ladies - whatever they chose would be wonderful! Dress as YOU see fit and feel comfortable.