Greetings and peace to all!
We are counting the days until our Panama Canal Cruise historic lock full transit. My status on the app changed from green to blue. Oh dear.... Keeping an eye on it to see if it resolves itself.
While it is still 47 days out, I want to make specialty dining reservations. Each time I try, it gives me a "whoops" error message. I miss the days when you could do this on-line in Cruise Personalizer. Do you think it's too far out for them to make the reservation? Or is it a glitch in the system?
What's worse, is because we have the Princess Premier package we have two nights of freebie specialty dining. The app shows we have credits...but, again, won't let you use it to make a reservation. I called the app help line....and they were able to "go behind the scenes" and give us the reservation and apply the credit...only to see it showed up charged on the credit card!!! Grrrrr.....we are told that is the way it has to be done in order to book the day and time we want....and then just go to Guest Services and they will issue OBC for the cost of specialty dining credit.
Anyone else with these kinds of problems? Or has this been discussed already here?