I received the balcony Caribbean offer. We have a B2B cruise planned for this month, in an inside cabin. Called the BCC customer service rep to ask instead of booking a new cruise with them, could they just upgrade us to a balcony based on the offer? These cruises were both on their list of offers. Of course, no can do since these offers are a completely different division of their regular sales depts.
So, no harm, no foul as I always say. Gave it a try. Unfortunately, we are unable to use any of the remaining offers they have. Better luck next time.