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About Condocat

  • Rank
    Cool Cruiser

About Me

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  • Interests
    Cooking, Sewing, Traveling
  • Favorite Cruise Line(s)
  • Favorite Cruise Destination Or Port of Call
    New Zealand/Australia

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  1. Some of this information re: Australian ports for year end 2020 is especially disconcerting. I was selfishly looking ahead for news related to a 2021 Ponant cruise in Australia, but I am completely shocked to think this company believes they can bring their clients in and out of this country for their cruises, 2-3 months from now. The US State Dept. has declared Australia at a Level 3: "reconsider travel". Travel between provinces is limited and if allowed, is enforced by 14 day quarantines which applies to foreign travelers as well and at your expense. Being an opt
  2. Thanks everyone for your comments. Tried booking online without success. Looks like a call to O is in order as pinotlover suggested.....
  3. I will be sailing on Marina January 2022. Can I book Privee now or do I need to wait until dining reservations are open for booking after final payment? Also, is it still $250 for the room or $250 per couple? I have read conflicting comments on CC....
  4. Thank you for the article....concerned for 2021 as well. Time will tell.
  5. I understand.....cancelled 5 trips (3 cruises) in the past 4 months. Unbelievable! What's more "fun" is working on getting the refunds. That's becoming a full-time job! Maybe there's a new career path ahead of me.....
  6. Has anyone ever had a TA try to charge a consulting fee for their time and expertise in helping them in planning a booking? This recently happened to a friend of mine and I find it a bit unethical. The TA asked for a check to be written out personally to her after the cruise was cancelled due to COVID 19.
  7. Happy for everyone receiving their well deserved refunds...yeah! Understand, I know to contact and work through my TA however when she is unresponsive to my calls and emails during this unique time, I had to take bull by the horns and went to plan "B" and contacted Celebrity directly. The rest is history. Finally after learning she quit and doing some investigating on my own, I'm finally getting results. Just trying to pass along what I have endured along the way to help others.
  8. Perhaps my day dealing with Celebrity, might help others.... My cruise was cancelled in March. I dealt directly with Celebrity for the refund even though I booked with a TA since reaching her was impossible. The travel portion was refunded in mid-May, approx $11,000. I received an email from Celebrity stating the taxes, insurance policy and trip excursions (approx $1,500) would be refunded in 30-60 days and appear as a credit on the my cards. Nothing has shown. I called today to be told all the money that was owed to me was paid and they couldn't discuss this matt
  9. After 77 days my refund has now appeared on my Visa card. There's hope.....
  10. Some of you are making me feel better. I cancelled a Sept 8 cruise on March 14. No refund of the deposit as of yet on my Visa card.....
  11. Hi Everyone: Our June 26 Alaska cruise was cancelled by Celebrity on 3/29 and I filed for a refund immediately. Yesterday I received the cruise portion of the refund, $11,000+. Still waiting on taxes, fees, and tours. I called backed on 5/7 for an update and I was informed by the rep. they were having a problem with their IT dept. which slowed refunds. My paperwork was refiled and the above is the result. I would suggest if anyone has electronically filed a refund and has not called to check on its status, to do so.
  12. Just got $3,300 off my January 2022 cruise!
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