Our previous calls to Liverpool on QM2 have been starboard side to the quay but I believe she is going to be out in the river so may turn round.
Looking at the Cruise Liverpool site it seems about 50/50 for other ships.
That was why I asked, I wondered if this line meant if you called and asked for a refund they would give one.
"Should you wish to discuss your booking, please call our Customer Contact Centre who would be happy to help."
I'm afraid nobody here has that information. The simplest thing to do is to leave the Hotel and Dining Charge in place then there's nothing to think about.