Treacher1

We have a b2b scheduled for March on Apex.  We have completed ALL information for our first week of sailing on the app.  The second cruise has not yet shown up to input our information.  Will the app be able to duplicate everything we put in for week one of the b2b or will we have to complete everything from scratch again?  Thanks for any advice or input.  The second leg is not yet eligible to input - I assume that email will come soon.  

I thank you kindly for those speedy replies!!! Very excited - first time in Suite with Retreat!

From what I understand there are not seating times in Laminae - you just go when you are ready to dine?  Then someone mentioned they DO ask for reservations during covid?  What has been your experience if you sailed recently?

Thanks for any information - appreciate your time.

Thank you so much for taking precious vacation time to post your experience and pictures.  Sailing in March on APEX b2b first time in Sky Suite - so anxious to hear all the details on Laminae, Retreat, etc.  Wishing you great weather and smooth sailing:)

Thank you for your responses - excursions do NOT show up in calendar and there is no link for history of purchases.  However, there is an indication on shore excursion descriptions showing which ones we purchased previously.  That is correct.

I have booked several shore excursions months ago for our APEX cruise.  Friends coming with us wanted to purchase the same excursions to join us.  When I went to my cruise planner to find my purchase history to send to my friends, the history link was no longer there.  I called customer service and they sent my receipts to me.  The rep said others called with the same concern.  She had no idea why we no longer could find our history, and also the purchased excursions were no longer on my calendar.  Is anyone else having this same issue?  Or is this a temporary website glitch?  The rep assured me our excursions were paid and confirmed.

I called earlier today to verify.  The customer service rep told me the price is billed to ONE person only but covers TWO people - thus the COUPLES PASS.  I questioned about the check in time - she said select anytime for embarkation day.  I said does that mean we must come that same time every day?  She said no - just select a time and you can come anytime you wish during the 7 day cruise.  I also told her it did not make sense for a time on embarkation day as usually the spa is having tours the entire afternoon to entice people to sign up for things.  I guess I will take her at her word and hope we CAN go anytime during the 7 days.  If that is true - that is a good price for a couple for the entire voyage.  Perhaps someone else would like to call to verify if you get the same answer.  Thank you all - and smooth sailing:)_

OK it seems the $199 IS for 2 people - a couple.  However,  scheduling for a 15 minute period does NOT make sense - especially on embarkation day when the spa is usually not open - usually tours on embarkation day.  OR must you pick a time and is that your time each day for the entire cruise?  I think we should just call customer service and ask - however, when I do that I usually get a different answer if I call 2 times.  Sometimes they just are not clear.  Is there a concierge number we can call if we are in a suite?? We might get clarification then.  And before we get an answer, the price could change.  My wife has had 2 back surgeries and the stone thermal chairs always make her back feel better - one of the highlights for her when we cruise - if anyone gets clarification I am sure you will share.  I will try to call tomorrow.  Thank you for anyone helping with this.

When I read this on their website - it said 199 each - which did not make sense to me - as a solo was 119 - 199 for BOTH as a couple would be a good deal.

Dear Mikkelhansen -

Bothering you for yet one more question about Cruise Planner.  In the past I would always be able to print out our schedule and leave it on our cabin desk to be sure of all times, etc.  I was not able to print the calendar out in the new format - pages just come out blank!  Is there something simple I am missing again about this.  I am embarrassed to ask - ha- but am asking. No pride here:)

I thank you kindly for your rapid response - DUH!!!! How did I miss that?  All my purchased excursions are listed - so easy - how did I not see that - smooth sailing to you!!!  You ARE a cool cruiser - sometimes people get snarky if you ask a question on here - thank you for your kindness - most appreciated!!

I recently purchased shore excursions on the cruise planner.  There is an area where you can find purchase history.  What I could not find that I always liked on the old site was a cruise calendar - which listed every day of your cruise, and the times for all shore excursions booked.  Perhaps I am not looking at the right place to find this - I always liked to use this.  Any advice?  Am I missing a very easy link?  Any comments appreciated - thanks for your time!

Hoping someone will be kind enough to post some pics and reports once on Apex.  Not sailing till March of next year - but always enjoy comments from those who are currently sailing.  I think we all miss our cruising and are hopeful to get back.  Thanks ahead of time:)

Does Luminae offer 3 staples as in MDR - such as steak, chicken, salmon - EVERY night besides the daily menu?  Sometimes a simple selection is desired - although choices are usually enough of a variety.  Thank you!  First time in Luminae on APEX !  Looking forward to it.

I remember there were also big sales on all cruise lines during Labor Day.  Are there any going on for Memorial Day - I have not really seen any unless I am not looking at the right places.  With cruising coming back  -  thought more would be done to attract more bookings?  Just asking -

I know larger ships have Coastal Grill for suite dining.  Does Mariner provide embarkation lunch in a specified restaurant for suite guests and also daily dining?  Just curious - thank you!

I have read that when cruising resumes - sailings will be a max. of 7 days or less.  What happens if you have a back to back scheduled?  Will you be forced to cancel one of them?  No one really knows at this point I guess.  And if limited capacity - will some be asked NOT to cruise is already booked? 

We just did lift and shift from March 2021 to March of 2022.  I sure hope cruising is back to more normal schedules by then.  IF for some reason the cruise is canceled again - can we lift and shift a second time???  Just wondering - because pricing with lift and shift was MUCH better than just rebooking with the higher fares with the new ALL INCLUSIVE policy.  Thanks for your answers.  Appreciate your help.

I recall there was a place on the Crown & Anchor page where you could select a "gift" for your cabin.  Choices included wine, chocolate covered strawberries, water, etc.  Gifts were more valuable as you climbed the ladder - ex. Diamond plus had more choices than Diamond.  I cannot find a place to select on the website - has this been discontinued??   If still an option, please tell me where to find it.  Thank you!

Thanks!

I know ships are same class and similar - does the APEX also have a butterfly sculpture at end of main pool like Edge - or something different?

I thank you kindly for your speedy response - much appreciated!

We are booked on a back to back - Edge - March 2021 - If I understand the Lift and Shift policy - we could switch to Apex - for 2022 since Edge sailings at same time the next year are 9 and 10 day cruises.  Just making sure we can go from Edge to Apex?  Same class ship and cabin - and that would be same price and perks?  Of course, will back to backs be allowed since that would be a cruise longer than 7 days - perhaps by 2022 all will be ok.  Thanks for your responses.   Trying to work on dates since we must decide before November 30.  Thanks for any responses - appreciate your time.

I hope they make cancellations a little more far ahead - for changes or cancellations of flights, hotels, pre cruise for example - that would make things easier.

We have a back to back on Edge scheduled for March - hoping it will sail.  However, if it is the first sailing since the pandemic started, not sure if I feel safe enough to go -prefer to wait till next year.  My final payment is due December 7 - if WE decide to cancel can we get our total deposit back?  Or is that just lost?  I would hate to pay the full amount for the back to back - then if Celebrity cancels - it will take a long time to get funds and it is a large amount.  Maybe all will be fine - just checking if we would get the full deposit or if that would be lost if we cancel on our own?  Thank you for clarifying.